Logging Messages (1.0)
Message
Unexpected error occurred in web app {0}: '{1}'.
Description
An unexpected error occurred as shown within the web app named in the message.
Action
Contact IDI support.
Message
The following occurred in web app {0}: '{1}'.
Description
The event shown occurred in the web app shown. This is an informational message that is always logged regardless of logging level.
Message
Value for argument '{0}' is not valid: '{1}'.
Description
Web services return this error when an argument is invalid.
Message
Invalid {0}end date ({1}) cannot be earlier than the start date ({2}).
Description
A purchase item's end date cannot be earlier than the start date. An end date was entered but it was prior to either the specified start date or prior to the default of today as start date if none was specified.
Action
Remove the specified end date or make it greater than the start date.
Message
Specified {0} could not be parsed.
Description
The specified field could not be parsed.
Action
Fix the value submitted for the specified field.
Message
Invalid {0}start date ({1}) cannot be before the start date in the product catalog ({2}).
Description
The start date of the purchase item cannot be before the start date of the item in the product catalog.
Action
One of these start dates must be changed.
Message
Invalid {0}start date ({1}) cannot be after the end date in the product catalog ({2}).
Description
The start date of the purchase item cannot be after the end date of the item in the product catalog.
Action
One of these 2 dates must be changed.
Message
Catalog Items with a class of '{0}' can't be assigned at the customer level.
Description
Catalog Items of certain classes can't be assigned at the customer level.
Action
Do not assign this item at the customer level or change the class of the product in the catalog.
Message
Catalog Item with a class of '{0}' cannot be assigned to a Service with a class of '{1}'.
Description
Catalog Items of certain classes can only be assigned to services with certain corresponding classes.
Action
Choose an appropriate catalog item for the service, or change the class of the items being used so that they are compatible.
Message
Catalog Item with a class of '{0}' cannot be assigned to a Service.
Description
Catalog items of certain classes cannot be assigned to services, for example, 'Calling Group'.
Action
Change the class of the catalog item or do not assign it to a service.
Message
Could not find product catalog information for this type of item using {0}.
Description
Could not find product catalog information for this type of item using some key, for example, Catalog ID, SKU or UPC.
Action
Try a different value for the given key, or try a different key.
Message
Catalog ID, SKU or UPC must be specified in order to locate product information.
Description
Catalog ID, SKU or UPC must be specified in order to locate product catalog information for purchase items.
Action
Please specify either Catalog ID, SKU or UPC for the purchase item.
Message
RegisterID not specified. The RegisterID must be specified in order to complete the request.
Description
The Register ID of the requestor is required when doing certain operations, such as a retail item purchase.
Action
Please specify the Register ID.
Message
The CatalogID or the ServiceID must be specified in order to add a ServiceInformationItem.
Description
When adding a ServiceInformationItem either the CatalogID or an existing ServiceID must be specified correctly or the ServiceInformationItem will not be added to the cart.
Action
The ServiceInformationItem should be updated to include the missing CatalogID or ServiceID.
Message
The value '{0}' supplied for {1} could not be converted to a type of {2}.
Description
The string was specified but was not blank and could not be converted to the specified type properly.
Action
Change the value so that it is not specified, specify a blank value or specify a numeric value.
Message
The HandsetCatalogID '{0}' is invalid. The value used does not correspond to a valid handset catalog item.
Description
The HandsetCatalogID must correspond to a valid catalog item with a product class of handset in order to be used.
Action
Remove the value or specify a correct value.
Message
The ServiceContactID '{0}' is invalid. The value used does not correspond to a valid contact.
Description
The ServiceContactID specified must be blank or represent a contact id that is associated with the current customer on the order.
Action
Change the ServiceContactID so that it is not specified, is specified but blank or is specified with a correct contact id.
Message
CustomerID not specified. The CustomerID must be specified in order to add {0}(s).
Description
The CustomerID was not supplied and is required in order to add some of the information included in the request.
Action
Specify the CustomerID.
Message
_catalogID must be set prior to a call to GetProductCatalogInformation.
Description
A call to GetProductCatalogInformation was performed without the private field _catalogID being specified.
Action
_catalogID should be specified during the creation of the Validator
Message
Value cannot be null. Parameter name: {0}
Description
The value specified can not be null.
Action
Specify the parameter during the method invocation.
Message
A purchase item's quantity must be greater than zero.
Description
The quantity on a purchase item must be greater than zero.
Action
Update the quantity to be greater than zero.
Message
The service type '{0}' on ServiceInformationItemID '{1}' does not allow temporary {2} numbers.
Description
The service was entered with a temporary number which is not allowed under the current catalog item configuration.
Action
Update the service information item to have a real number or change the catalog configuration to allow temporary numbers.
Message
A service number must be specified.
Description
The service number on a service information item must be specified.
Action
Update the service number to have the correct value or a temporary value.
Message
An alternate service number must be specified for wireless service that exist on the CDMA technology platform.
Description
The alternate service number must be specified when the service technology type is specified as CDMA or the handset catalog id or serial number used has a technology type of CDMA.
Action
Update the alternate service number to have a value.
Message
The ServiceInformationItem could not be found using {0} '{1}'.
Description
The ServiceInformationItemID could not be found within the current cart.
Action
Update either the DefaultServiceInformationItemID on the cart or the ServiceInformationItemID or TemporaryServiceInformationItemID on the cart item to have a correct value. Also check to make sure that any newly added ServiceInformationItems do not have any errors.
Message
The service number '{0}'{1} with the start date '{2}' and the end date '{3}' overlaps with one or more service number or service number history records. Overlapping service numbers are not allowed due to the loading of usage. Please adjust your start date and end date accordingly, or choose a different service number. Conflicts include the following:{4}
Description
The service number '{0}'{1} with the effective date '{2}' and the disconnect date '{3}' overlaps with one or more service number or service number history records. Overlapping service numbers are not allowed due to the loading of usage.
Action
Please adjust your effective date and disconnect date accordingly, or choose a different service number.
Message
The alternate service number '{0}'{1} with the start date '{2}' and the end date '{3}' overlaps with one or more alternate service numbers. Overlapping alternate service numbers are not allowed due to the loading of usage. Please adjust your start date and end date accordingly, or choose a different alternate service number. Conflicts include the following:{4}
Description
The alternate service number overlaps with one or more existing alternate service numbers. Overlapping alternate service numbers are not allowed due to the loading of usage.
Action
Adjust the start date and end date accordingly, or choose a different alternate service number. Conflicts include the following:\n\n{4}
Message
The {0} must be a negative number.
Description
Temporary IDs must be negative in order to be used as temporary value.
Action
Update the temporary valie to be less than zero.
Message
The {0} must be unique within a collection of items.
Description
Temporary IDs must be unique across all the items specified in a collection.
Action
Update the temporary ID to have a unique value.
Message
Invalid ServiceID specified. Could not locate an existing service for ServiceID '{0}'.
Description
The ServiceID specified was invalid because an existing service could not be found with the same service id or the service found belonged to a different customer.
Action
Update the service ID to have a valid value.
Message
Access to resource is restricted unless an authenticated token is present.
Description
The resource requested required an authenticated key before permission to that resource is granted.
Action
Specify the AuthenticatedID correctly to gain access to the resource.
Message
You do not have access to {0} ID {1} or it does not exist.
Description
The resource requested is not available, does not exist or an incorrect key/ID pair was provided.
Action
Validate that the information supplied in the AuthenticatedKey is correct.
Message
The environment used in the requestor has not been authorized.
Description
The environment used in the requestor has not been authorized.
Action
Do not change the environment value of the requestor once a login has been established.
Message
The ShippingContactID '{0}' is invalid. The value used does not correspond to a valid contact.
Description
In this scenario, the end-user or consumer client application has entered an invalid shippnig contact ID. Therefore a valid a shipping contact should be created or assigned before completing a given operation.
Message
The ShippingInformationItem could not be found using {0} '{1}'.
Description
The shipping information id entity was not found or not supplied.
Message
Pricing Plan '{0}' is in conflict with the Pricing Plan '{1}'.
Description
[Item ID] Pricing Plan '[plan descriptor]' is in conflict with the Pricing Plan '[plan descriptor]'. The date ranges of similar active plans cannot overlap.
Message
The ShippingInformationItem does not contain any shipping contact information.
Description
This exception requires that either the ShippingContactID or ShippingContact entity be supplied as part of the ShippingInformationItem block.
Message
The ShippingInformationItem can only be associated to a shipping contact. The Contact ID ({1}) specified is invalid.
Description
This exception can be resolved by associating a shipping contact.
Message
Discounts that have not been configured cannot be assigned.
Description
Discounts that have not been configured cannot be assigned.
Action
Either configure this discount or choose a different discount that is already configured.
Message
Contracts with a Service Count Commitment term can't be assigned at the Service level.
Description
No Contract with a Service Count Commitment term can be assigned under a Service.
Action
Either use a different contract under this service or assign this contract at the customer level.
Message
Minimum Fee penalties may only be attached to Minimum Usage Guarantee contract terms.
Description
Minimum Fee penalties can't be attached to anything but a Minimum Usage Guarantee term.
Action
Only attach contract penalties to contract terms of a compatible type.
Message
Minimum Fee penalties may only be attached to Minimum Usage Guarantee contract terms with a Term Value Type of 'Currency'.
Description
Minimum Fee penalties may only be attached to Minimum Usage Guarantee contract terms with a Term Value Type of 'Currency'.
Action
Only attach contract penalties to contract terms of a compatible type.
Message
Multiplier Fee penalties may not be attached to Term Commitment contract terms.
Description
Multiplier Fee penalties may not be attached to Term Commitment contract terms.
Action
Only attach contract penalties to contract terms of a compatible type.
Message
Multiplier Fee penalties may not be attached to Usage Guarantee contract terms with a Term Value Type of 'Currency'.
Description
Multiplier Fee penalties can only be attached to Usage Guarantee terms which are NOT value type Currency.
Action
Only attach contract penalties to contract terms of a compatible type.
Message
{0} penalties may only be attached to Term Commitment contract terms.
Description
Certain types of penalties may only be attached to Term Commitment contract terms.
Action
Only attach contract penalties to contract terms of a compatible type.
Message
Term Commitment contract terms may not include corporate children.
Description
Term Commitment contract terms may not include corporate children.
Action
All Term Commitment contract terms must be reconfigured to not include corporate children.
Message
Discounts with the 'Include Children' option selected may only be assigned to corporate accounts.
Description
Discounts with the 'Include Children' option selected may not be assigned to non-corporate accounts.
Action
The 'Include Children' option must be de-selected on this discount to be valid on this account.
Message
Discounts with the 'Include Children' option may only be assigned at the customer level.
Description
Discounts with the 'Include Children' option may only be assigned at the customer level.
Action
Remove the specified service information for this discount to assign it at the customer level.
Message
Internal error - Value for '{0}' is not valid: '{1}'.
Description
An internal error. The value shown for the given field is not valid. One possible cause is bad data found in the database.
Action
Submit to IDI engineering.
Message
Grant Discounts with the 'Include Children' option must be shared across all services.
Description
Grant Discounts with the 'Include Children' option must be shared across all services.
Action
Remove the 'Include Children' option for this discount or share it across all services.
Message
Grant discounts which expire at the end of the bill period cannot have a 'Number of Days' override set.
Description
Grant discounts which expire at the end of the bill period cannot have a 'Number of Days' override set.
Action
Do not override 'Number of Days' or change the expiration option on the discount.
Message
This grant discount does not allow an override value for ExpireUnitsOnDisconnect.
Description
This grant discount does not allow an override value for ExpireUnitsOnDisconnect.
Action
Either do not specify an override value for ExpireUnitsOnDisconnect when assigning this discount, or change the configuration of this discount to allow the override.
Message
Grant Discounts with a recurrence type of 'One-Time' and a Grant Expiration of 'Expires after a certain number of days' must have Number of Days specified in the product catalog.
Description
Grant Discounts with a recurrence type of 'One-Time' and a Grant Expiration of 'Expires after a certain number of days' must have Number of Days specified in the product catalog.
Action
Reconfigure discount to have Number of Days specified.
Message
The global name '{0}' does not exist or has not been configured properly.
Description
The global name provided is not valid based on the currently configured values.
Action
Update the environment configurations to include the global name or supply a different global name to use.
Message
This 'Force Last' Discount cannot be assigned because {0}.
Description
The discount assignment is invalid for the reason shown. 'Force Last' discounts cannot be assigned to customers that are Corporate Accounts or those that are not Invoice Responsible or are LEC Billed.
Action
Remove the 'Force Last' option on the discount or assign it to a compatible customer.
Message
No lookup criteria was specified. Source:{0}
Description
A lookup operation was attempted, but no lookup criteria was specified in the lookup request. A lookup cannot be used to return all data in the database without any filtering. A new lookup should be attempted including criteria to be used in identifying the desired data.
Message
The number of {0} within {1} exceeds the maximum number allowed of {2}.
Description
The user has exceeded the maximum number of items allowed, and should retry the operation decreasing the number of items to less than or equal to the maximum number of items indicated in the emssage.
Message
Service-level features could not be returned. If a service feature response group (ActiveServiceFeatures or InactiveServiceFeatures) is selected, a service response group (ActiveServices or InactiveServices) must also be selected.
Description
A user specified a service-level feature response group, but did not specify a service response group. Since service-level features are children of services, this doens't make any sense. The user should re-try the request, specifying both a service AND a service-level feature response gruop.
Message
TaxAllocationItems must be specified for products that have a tax class of '{0}'.
Description
TaxAllocationItems must be specified for products that are of certain tax classes, such as 'PrivateLine'.
Action
Specify TaxAllocationItems for this product.
Message
Quantity must be 1 for serialized retail product purchases.
Description
This error occurs if a user specified a quantity > 1 for a serialized retail product (i.e. handset) when placing an order. The user should change the quantity to 1 and re-try the erquest.
Message
The serial number '{0}' does not meet the requirements of the serial mask '{1}'.
Description
The user has entered a serial number that does not match the serial number mask specified for this item in the product catalog. The user should re-try the request with a valid serial number.
Message
Unable to find SIM Card Device '{0}'.
Description
The user has specified a SIM Card serial number that does not exist in the SIMCard table. SIM Cards must be entered into the system before being used. The user should either re-try with a SIM Card that is already in the system, or have someone add the SIM Card to the system and then re-try.
Message
SIM Card Number '{0}' is already in use by service '{1}'.
Description
The user has specified a SIM Card Number that is already actively in use by another service. The user should re-try the transaction with a SIM Card Number that is not already in use.
Message
An empty IMEI is not valid. It must be a {0}-digit numeric value.
Description
The user did not specify an IMEI, and should retry the transaction with a valid or temporary (Xs) IMEI.
Message
The IMEI '{0}' is not valid. It must be a {1}-digit numeric value.
Description
The user did not specify an IMEI, and should retry the transaction with a valid or temporary (Xs) IMEI.
Message
An empty serial number is not valid.
Description
The user has specified an empty serial number for a serialized retail product, and should re-try with a valid (or temporary - Xs) serial number.
Message
Decimal ESN '{0}' is not valid. Decimal ESNs must be {1}-digit numeric values.
Description
The user has specified a null or empty decimal MEID, and shoud re-try with a valid or temporary (Xs) decimal MEID.
Message
Decimal MEID '{0}' is not valid. Decimal MEIDs must be {1}-digit numeric values.
Description
The user has entered an invalid decimal MEID, and should re-try the operation with a valid or temporary (Xs) decimal MEID.
Message
The Hex {0} '{1}' is not valid. It must be {2} characters long and contain the numbers 0-9 and/or the letters A-F.
Description
A user entered an empty Hex MEID and should re-try the request using a valid or temporary (Xs) Hex MEID.
Message
Value for argument '{0}' is not valid: '{1}'.
Description
Web services return this error when an argument is invalid and a specific item in the request can be identified.
Message
The {0} ({1}) is not valid for the specified TaxState ({2}).
Description
Action
Please specify a value for the field shown that is valid for the specified TaxState.
Message
The manufacturer number portion '{0}' of the {1} '{2}' is not valid.
Description
The user entered a serial number that contains invalid characters, i.e. a decimal ESN with letters. The user should re-try the request with a valid or temporary (Xs) serial number.
Message
The manufacturer number portion '{0}' of the {1} '{2}' is not valid. The first {3} digits cannot be greater than {4}.
Description
The user entered a serial number that parses properly, but has an invalid manufacturere of serial number portion specified. The user should retry the request with a valid or temporary (Xs) serial number.
Message
Total Private Line tax allocation ({0}) does not equal 1.00.
Description
Action
Please modify TaxAllocationItems so that the sum of all taxFractions equals 1.00.
Message
The serial number portion '{0}' of the {1} '{2}' is not valid.
Description
User has entered a serial number with an invalid serial number portion. The user should retry the request with a valid or temporary serial number.
Message
The serial number portion '{0}' of the {1} '{2}' is not valid. The last {3} digits cannot be greater than {4}.
Description
User entered a serial number with an invalid serial number portion (end). The user should retry the request with a temporary (Xs) or valid serial number.
Message
An empty SIM Card Number is not valid.
Description
User has not specified a SIM Card Number, and shoud retry the request with a valid SIM Card Number.
Message
SIM Card Number '{0}' is not valid. It should be {1} characters long.
Description
User has entered an invalid SIM Card NUmber, and should retry the request with a valid SIM Card Number.
Message
The ServiceInformationItem does not contain any service contact information.
Description
The ServiceInformationItem block does not contain valid service contact data. To resolve the error just specify the appropriate data.
Message
Only products and One-Price packages may have installment plans.
Description
Only products and One-Price packages may have installment plans.
Action
Remove specification of installment plan fields or use a product or One-Price package.
Message
The specification for this product does not allow installment plans.
Description
The specification for this product does not allow installment plans.
Action
Change the specification for this product to allow installment plans.
Message
- The '{0}' parameter is not an updateable property.
Description
Remove the assigned value and retry the request. Again, certain fields are not updateable as part of a modify request.
Message
- For an existing service (ServiceID: {0}) the '{1}' parameter is not an updateable property.
Description
When attempting to update existing service information certain fields are not updateable when the ServiceID has been previously saved/committed. Please submit the request without the associated data values. Refer to the API documentation to identify which fields are updateable.
Message
The same {0} ({1}) cannot be specified more than once in a single call to ModifyCart.
Description
Action
Do not specify the same value as shown in the error message more than once for the field indicated in a single call to ModifyCart.
Message
NumberOfInstallments must be reduced so that the charge for each installment will be greater than zero.
Description
Action
The value for NumberOfInstallments must be reduced so that the charge for each installment will be greater than zero.
Message
PhoneNumber must be specified for a PhoneNumberInformationItem.
Description
User has entered a phone number that is null or empty.
Message
The PhoneNumber specified ({0}) is not valid. It must contain exactly 10 digits.
Description
User entered a phone number that was either not length 10 or was not made up entirely of digits.
Message
The PhoneNumberInformationItem could not be found using {0} '{1}'.
Description
User has specified a PhoneNumberInformationItemID that does not exist.
Message
Could not find {0} feature for this customer using the FeatureID '{1}'.
Description
For the item ID shown, a feature for this customer could not be found in the feature state shown using the FeatureID shown.
Action
Please submit a valid FeatureID for this customer, or another identifier for the item being returned.
Message
A return item's quantity must be less than zero.
Description
The quantity on a return item must be less than zero.
Action
Please submit a quantity that is less than zero for return items.
Message
Cannot link favorite number '{0}' to ServiceInformationItem {1} '{2}' because that service already has a favorite number of '{3}' assigned to it. A service can have at most one instance of a particular favorite number service number regardless of favorite number date range.
Description
User is attempting to assign the same favorite number service number to the same service more than once.
Message
Cannot link favorite number '{0}' to ServiceInformationItem {1} '{2}' because a service can have at most one instance of a particular favorite number service number regardless of favorite number date range.
Description
User is attempting to assign the same favorite number service number to the same service within the same order transaction.
Message
- For an existing favorite number (FavoriteNumberInformationItemID: {0}) the '{1}' parameter is not an updateable property.
Description
User is attempting to modify a field on an existing favorite number for which updating is not allowed.
Message
A ReasonID must be specified for service action type '{0}'.
Description
A ReasonID must be specified for the service action type shown.
Action
Please specify a ReasonID for the service action type shown.
Message
The ReasonID specified ({0}) is not valid for service action type '{1}'.
Description
The ReasonID specified is not valid for the service action type shown.
Action
Please specify a ReasonID that is valid for the service action type.
Message
The state of the service ({0}) is not valid for service action type '{1}'.
Description
The state of the service as shown is not valid for the service action type as shown.
Action
Do not perform that service action on services that are in this state.
Message
Cannot remove an item from the cart without specifying the unique ID for the item.
Description
Cannot remove an item from the cart without specifying the unique ID for the item.
Action
Always specify the unique ID for an item when the 'Remove' flag is set to true.
Message
A temporary service number is not allowed on a port request.
Description
A temporary number is not allowed on a port request. Please specify a valid service number then resubmit the transaction.
Message
A port request cannot be associated with an existing service.
Description
A port request cannot be associated with an existing service.
Message
Cannot reconnect the FeatureID '{0}' unless associated with ServiceID '{1}' which must also be reconnected with the 'ReconnectItemAndSpecifiedChildren' option.
Description
Cannot reconnect the FeatureID shown because its parent ServiceID as shown is currently disconnected, so it must also be reconnected with the 'ReconnectItemAndSpecifiedChildren' option.
Action
Associate this purchase item with a ServiceInformationItemForReconnect for the parent ServiceID and specify the primary method as 'ReconnectItemAndSpecifiedChildren'.
Message
ReconnectMethodPrimary must be specified (and if ReconnectItemBasedOnDisconnect, ReconnectMethodSecondary also) for service action type 'Reconnect'.
Description
A ServiceInformationItemForReconnect was submitted without specifying ReconnectMethodPrimary, or if that was specified as ReconnectItemBasedOnDisconnect, then ReconnectMethodSecondary was not specified.
Action
Please specify both of these options as needed for service reconnects.
Message
Service action type '{0}' does not match the action type of the specified ServiceInformationItem ({1}).
Description
The service action type of this item does not match the action type of the specified ServiceInformationItemID.
Action
Use a service action type that matches the type of the referenced ServiceInformationItemID.
Message
CustomerID has already been established for this cart ({0}) and the one being specified does not match it ({1}).
Description
CustomerID has already been established for this cart as shown, and the one being specified, as shown, does not match it.
Action
Once CustomerID has been established for a cart, do not attempt to specify a different value because it cannot be changed.
Message
The PortRequestInformation.ServiceNumberOwnerID specified does not exist.
Description
Specify a valid service number owner ID.
Message
Unhandled fault occurred in web service.
Description
An unhandled fault occurred in the named web service. This exception is caught by WCF Shielding and logs the message defined in the web.config which should include CorrelationID.
Message
A PurchaseItem cannot be associated to a ServiceInformationItem with action type '{0}'.
Description
Action
Do not attempt to associate a PurchaseItem to a ServiceInformationItem that has the action type shown.
Message
MoveToCustomerID must be specified for a ServiceInformationItemForMoveService.
Description
MoveToCustomerID is required for a ServiceInformationItemForMoveService but was not provided for the item shown.
Action
Please specify the MoveToCustomerID for this item.
Message
Cannot specify the same ServiceID ({0}) as another ServiceInformationItem ({1}).
Description
A ServiceInformationItem cannot specify the same existing ServiceID as another ServiceInformationItem.
Action
Do not submit more than one ServiceInformationItem that refers to the same existing ServiceID.
Message
{0} exceeds the available {1} inventory quantity of {2} for the SKU '{3}' at the location '{4}'.
Description
The inventory quantity requested is not currently available. Please request a different amount or specify a different status for the requested amount.
Message
{0} exceeds the available {1} inventory quantity of {2} with a buffer amount of {3} for the SKU '{4}' at the location '{5}'.
Description
The inventory quantity requested is not currently available with the adjusted buffer quantity. Please request a different amount or specify a different status for the requested amount.
Message
RegisterID has already been established for this cart ({0}) and the one being specified does not match it ({1}).
Description
RegisterID has already been established for this cart as shown, and the one being specified, as shown, does not match it.
Action
Once RegisterID has been established for a cart, do not attempt to specify a different value because it cannot be changed.
Message
The serial number '{0}' is in conflict with another serial number within the cart.
Description
The serial number is in conflict with another serial number within the cart.
Action
Select a different serial number to resolve the conflict
Message
The serial number '{0}' for SKU '{1}' could not be found in the inventory for the location '{2}'.
Description
The serial number assigned to the cart item was not found in inventory at the location specified. This error may show up in a warning collection if the retail item is allowed to go negative in inventory.
Action
Please select a different serial number or different location. This error can be ignored if it shows up in a warning collection.
Message
The serial number '{0}' for SKU '{1}' is already in use in another cart for the location '{2}'.
Description
The serial number has already been used for in another cart and can not be used in this cart.
Action
Select a different serial number to use for the cart item.
Message
The serial number '{0}' for SKU '{1}' has an insufficient inventory quantity for the location '{2}'.
Description
The serial number for the cart item is has a zero or negative quantity at the location specified. This error may show up in a warning collection if the retail item is allowed to go negative in inventory.
Action
Please select a different serial number for the cart item. This error can be ignored if it shows up in a warning collection.
Message
The serial number '{0}' is assigned to a different SKU '{1}' and for a different location '{2}'.
Description
The serial number assigned to the cart item was found in inventory but not at the current locations inventory and not for the SKU being sold. This error may show up in a warning collection if the retail item is allowed to go negative in inventory.
Action
Select a different serial number for the cart item. This error can be ignored if it shows up in a warning collection.
Message
The serial number '{0}' for SKU '{1}' could not be found in the inventory for the location '{2}'. It is currently assigned to the location '{3}'.
Description
The serial number assigned to the cart item was found in inventory but not for the current locations inventory. This error may show up i a warning collection if the retail item is allow to go negative in inventory.
Action
Select a different serial number for the cart item or sell it from the appropriate location. This error can be ignored if it shows up in a warning collection.
Message
The serial number '{0}' is assigned to a different SKU '{1}'.
Description
The serial number assigned to the cart item was found in inventory but was associated to a different SKU. This error may show up in a warning collection if the retail item is allowed to go negative in inventory.
Action
Select a different serial number for the cart item or sell it as the appropriate SKU. This error can be ignored if it shows up in a warning collection.
Message
ItemsPerPage cannot be less than or equal to zero, using default settings instead.
Description
The value used for ItemsPerPage was less than or equal zero which is not allowed.
Action
No action is required since a default value was selected but a second request may need to be issued to get the correct data.
Message
PageID cannot be negative, using default settings instead.
Description
The value used for PageID was less than zero which is not allowed.
Action
No action is required since a default value was selected but a second request may need to be issued to get the correct data.
Message
The inventory status {0} is marked as not for sale and can not be sold.
Description
The inventory status is currently configured as not available for sale.
Action
If the item is serialized and inventoried a new serial number will need to be choosen, otherwise a different inventory status will need to be selected to add the item to the cart.
Message
No {0} could be found with ID {1}.
Description
Error indicates that the item requested does not exist in the DB, likely due to the item being deleted between the time an order is created and processed.
Message
Cannot process OrderTxnItem ID {0} because no OrderTxnItemActionTypeID is specified.
Description
Billing System Update Processor cannot processes this OrderTxnItem because no OrderTxnItemAcitonTypeID is specified for it.
Message
Cannot process OrderTxnItem ID {0} because no FeatureID is specified. A FeatureID must be specified when modifying an existing item.
Description
The Billing System Update Processor requires that a FeatureID be specified when an OrderTxnItem is updating an existing item.
Message
Cannot process OrderTxnItem ID {0} because no NonUsgSvc record could be found with the FeatureID specified: {1}.
Description
Billing System Update Processor cannot find a NonUsgSvc record matching the FeatureID specified on the OrderTxnItem.
Message
Cannot process ServiceInformationItem ID {0} because no ServiceID is specified. A ServiceID must be specified when modifying an existing item.
Description
Billing System Update Processor required that ServiceInformationItem.ServiceID be specified when updating an existing service.
Message
Cannot process ServiceInformationItem ID {0} because no UsgSvc record could be found with the ServiceID specified: {1}.
Description
Billing System Update Processor cannot process this ServiceInformationItem because the ServiceID specified on the ServiceInformationItem does not correspond to any UsgSvc.UsgSvcID.
Message
Cache must contain an OrderTxn in order for its items to be converted.
Description
This Billing System Update error should never happen. It means that the OrderTxn object mysteriously disappeared from cache, or was never added to cache.
Message
CustomerID must be specified when converting orders to billing products.
Description
This error should not happen. It implies that soemhow a null CustomerID was allowed into cache, or something deleted it.
Message
Customer type must be Customer (Billable Customer), SID Roaming Partner or PMN Roaming Partner in order for billing products to be created.
Description
This Billing System Update error implies the OrderTxn,CustomerID points to a customer whose CustomerType is something other than standard (billable) customer or roaming partner.
Message
Cannot process ServiceInformationItem with ID {0} because StartDate must be specified when adding a new service.
Description
The Billing System Update Processor cannot add a UsgSvc record if no StartDate is specified on the ServiceInformationItem.
Message
Cannot processes OrderTxnItem with ID {0} because there is no discount configuration for catalog ID {1}.
Description
Billing System Update Processor can't tell what to do with this service-level item because it has no action type associated with it.
Message
Cannot process OrderTxnItem ID {0} because Grant Discounts with a recurrence type of 'One-Time' and a Grant Expiration of 'Expires after a certain number of days' must have Number of Days specified in the product catalog, and no Number of Days is specified for Catalog ID {1}.
Description
The OrderTxnItem in question is not marked as an add, and does not have a FeatureID specified. The Billing System Update Processor cannot tell what billing system item it refers to.
Message
Cannot create installment plan details for OrderTxnItem ID {0} because either the customer account has no billing cycle specified, or because the customer account's billing cycle has neither a day nor month duration specified.
Description
The FeatureID specified on this OrderTxnItem does not exist in the database.
Message
Cannot process OrderTxnItem with ID {0} because SvcTypeID must be specified when adding a new feature.
Description
Billing System Update Processor cannot process an OrderTxnItem add without knowing the SvcTypeID.
Message
Cannot continue processing this {0} because no UsgSvc can be found in cache.
Description
This error should never happen. It implies that something either forgot to store a UsgSvc record in cache, or something deleted it.
Message
Cannot continue processing this {0} because the ChangeTypeID for ChangeReason with ID {1} was {2} instead of the expected value of {3}.
Description
The ChangeTypeID associated with the specified ChangeReason does not match the action being performed.
Message
A serial number must be specified for handset or SIM card as appropriate for the technology type.
Description
A serial number must be specified for handset or SIM card as appropriate for the technology type.
Action
Specify a serial number for equipment such as handset or SIM card for this service, or a new serial number for that equipment if performing a Swap Equipment. If TechnologyType is specified, be sure the serial numbers are appropriate for that type.
Message
Cannot process OrderTxnItem ID {0} because no discount registry identifier can be found for catalog ID {1}.
Description
There is a data integrity problem. Every product catalog item that is a discount should have a corresponding ProductCatalogDiscount record.
Message
The handset serial number '{0}' (service start date '{1}' and end date '{2}') overlaps with one or more handset serial numbers. Overlapping handset serial numbers are allowed, but you may want to adjust your start date and end date accordingly, or choose a different handset serial number. Conflicts include the following:{3}
Description
The handset serial number shown for the service start date and end date shown overlaps with one or more handset serial numbers. Overlapping handset serial numbers are allowed, so this message is simply a warning.
Action
To avoid the conflicts shown you can either adjust your start date and end date accordingly, or choose a different handset serial number.
Message
The SIM card number '{0}' (service start date '{1}' and end date '{2}') overlaps with one or more SIM card numbers. Overlapping SIM card numbers are not allowed. Please adjust your start date and end date accordingly, or choose a different SIM card number. Conflicts include the following:{3}
Description
The SIM card number shown for the service start date and end date shown overlaps with one or more SIM card numbers. Overlapping SIM card numbers are not allowed.
Action
Please adjust your start date and end date accordingly, or choose a different SIM card number to avoid the conflicts shown.
Message
A SIM card serial number must be specified for a service with technology type '{0}'.
Description
A SIM card serial number must be specified for a service with the technology type shown.
Action
Specify a serial number for the SIM card for this service, or a new serial number for that equipment if performing a Swap Equipment. If TechnologyType is specified, be sure the serial numbers are appropriate for that type.
Message
A handset serial number must be specified for a service with technology type '{0}'.
Description
A handset serial number must be specified for a service with the technology type shown.
Action
Specify a serial number for the handset for this service, or a new serial number for that equipment if performing a Swap Equipment. If TechnologyType is specified, be sure the serial numbers are appropriate for that type.
Message
Handset serial number '{0}' is currently listed as '{1}' which is not available for assignment.
Description
The handset serial number shown is currently listed with the status as shown which indicates that it is not available for assignment.
Action
Please select a different handset serial number which is in an assignable status.
Message
Either NewServiceNumber or NewAlternateServiceNumber or both must be specified for a ServiceInformationItemForChangeNumber and at least one of them must be different from the corresponding current value on the service.
Description
Either NewServiceNumber or NewAlternateServiceNumber must be specified for a ServiceInformationItemForChangeNumber.
Action
Specify either a service number or temporary service number for at least one of these 2 fields.
Message
Either NewHandsetSerialNumber, NewSIMCardSerialNumber or NewTechnologyType must be specified for a ServiceInformationItemForSwapEquipment.
Description
Either NewHandsetSerialNumber, NewSIMCardSerialNumber or NewTechnologyType must be specified for a ServiceInformationItemForSwapEquipment.
Action
Specify a value for at least one of these 4 fields.
Message
Cannot create installment plan details for OrderTxnItem ID {0} with {1} installments because the amount per installment will be zero. Please reduce the number of installments.
Description
OrderTxnItem.NumberOfInstallments is too high given the price of the item. A smaller number of installments should be chosen to bring the price per installment to at least one cent.
Message
A database exception occurred while invoking the IOrderStateQueryable.QueryForProcessingItems operation for the '{0}' activity. Exception Message: {1}
Description
An EntityCommandExecutionException exception occurred because of some sort of database problem. This exception could have been the result of a database deadlock or sql timeout. Additional investigation (sql profiling) may need to occur to determine a root cause. Depending on the action or activity that was taking place from a calling client application this may just be anomaly that can be ignored.
Message
A database exception occurred while invoking the IOrderStateUpdater.UpdateState operation for the following processing item: (TaskID: {0}; Completed: {1}). Exception Message: {2}
Description
A database exception occurred while attempting to update the state of a particular order processing task. This could be a critical error therefore additional investigation is required. Generally, this error is due to a database deadlock or timeout condition.
Message
Blind returns are only available for retail items.
Description
Billing items cannot be returned by specifying a catalog ID.
Action
Specify a Feature ID to return the billing item or choose a retail item to do a blind return.
Message
The original cart item '{0}' could not be found.
Description
The system could not locate the original cart item to perform a return on.
Action
Select a different cart item to return.
Message
Invalid original cart item id '{0}' with action type= '{1}' and item type = '{2}'.
Description
Original Cart Item ID is only valid for retail returns.
Action
Please select a different item to return or use the feature id to return a billing item.
Message
Invalid original cart item id '{0}' customer id '{1}' does not match the current carts customer id '{2}'.
Description
The original cart item must be purchased through a quick sale or by the same customer as the current cart.
Action
Please update the current cart to have the same customer id as the item to return or choose a different item to return.
Message
No add-on start date constraint type could be found for OrderTxnItem ID {0}. The current date will be used for calculating the start date.
Description
This error implies a data integrity problem. AddOnStartDateConstraintID is a required value. Since the DateConstraintType.ConstraintTypeID is non-nullable, there is no reason why it should be missing unless bad data exists in OrderTxnItem.
Message
An add-on start date constraint type of 'UserDefined' was specified for OrderTxnItem ID {0}, but no add-on user-defined start date could be found. The current date will be used for calculating the start date.
Description
The start date selection method (start date constraint type) indicated for this OrderTxnItem was to use a user-defined date, but no user-defined date was specified in the DateConstraint table.
Message
The add-on start date constraint type specified ({0}) for OrderTxnItem ID {1} is not a valid date constraint type. The current date will be used for calculating the start date.
Description
This error indicates a data integrity issue, or someone added a new date constraint type without updating the Billing System Update Processor within OrderProcessing.
Message
Cannot process OrderTxnItem ID {0}. No start date could be determined because this item has a ServiceInformationItemID, but no UsgSvc could be found in cache.
Description
This error implies a logic error within the Billing System Update order processor. There should be a UsgSvc in cache before any service child items are processed, regardless of whether this is an existing service or a new service.
Message
The specified ReconnectMethodPrimary is ReconnectItemBasedOnDisconnect but no disconnect order can be found for this item ({0}).
Description
The specified ReconnectMethodPrimary is ReconnectItemBasedOnDisconnect but no disconnect order can be found for this item.
Action
This is just a warning to the user that the secondary reconnect method will take effect at processing time because a previous disconnect order for this item could not be found.
Message
Invalid return item. An original cart item id, feature id, SKU, UPC or catalog id must be specified in order to add a return item.
Description
The return item could not be added because none of the required fields were entered.
Action
Specify an original cart item id, feature id or catalog id must be specified in order to add a return item.
Message
Cannot process OrderTxnItem ID {0}. NonUsgSvcDiscountPopulator ProductCatalogInformation cannot be null.
Description
This error implies a coding issue. Product catalog information should be added to the populator before use.
Message
An add-on start date constraint type of 'BackDate' was specified for OrderTxnItem ID {0}, but there is no start date assigned to billing cycle ID {1} from which to determine the new feature start date. The current date will be used for calculating the start date.
Description
If start date constraint type BackDate is specified, the feature start date to assign is calculated from the customer's billing cycle start date. If the customer's billing cycle does not have a start date specified, the feature start date cannot be calculated.
Message
An add-on start date constraint type of 'ForwardDate' was specified for OrderTxnItem ID {0}, but there is no end date assigned to billing cycle ID {1} from which to determine the new feature start date. The current date will be used for calculating the start date.
Description
If start date constraint type ForwardDate is specified, the feature start date to assign is calculated from the customer's billing cycle end date. If the customer's billing cycle does not have an end date specified, the feature start date cannot be calculated.
Message
Quantity must be -1 for serialized retail product returns.
Description
This error occurs if a user specified a quantity less than -1 for a serialized retail product returns(i.e. handset) when placing an order.
Action
The user should change the quantity to -1 and re-try the request.
Message
Cannot return '{0}' items because only '{1}' of '{2}' items are left to be returned.
Description
The user attempted to return a quantity that was greater than the amount available for return.
Action
Change the return quantity to a value less than or equal to the number of items available for return.
Message
The item '{0}' is not allowed to be returned.
Description
An attempt was made to return an item which is currently not allowed to be returned.
Action
Select a different item to return or adjust the product catalog setting to allow the item to be returned.
Message
A return reason is required in order to process returns at this location.
Description
The current location configuration requires that all return items have an associated return reason.
Action
Set a return reason on the return item or change the current location's configuration to not require a return reason.
Message
A customer is required in order to process returns at this location.
Description
The current location configuration requires a customer for returns.
Action
Set a customerid on the current cart or change the current location's configuration to not require a customer for returns.
Message
A customer is required in order to process blind returns at this location.
Description
The current location configuration requires a customer for blind returns.
Action
Set a customerid on the current cart or change the current location's configuration to not require a customer for blind returns.
Message
Cannot perform the exclusivity return of Feature ID {0} for OrderTxnItem ID {1} because no existing feature can be found with an ID of {2}.
Description
A feature which was to be returned as a result of adding this OrderTxnItem cannot be found. Perhaps this feature was accidentally deleted, or the exclusive overlaps were set incorrectly on the OrderTxnItem.
Message
This item was purchased {0} days ago and can't be returned.
Description
The current location configuration does not allow returns after a certain amount of days.
Action
Request a different item to return or adjust the return policy.
Message
This item was purchased {0} days ago and can only be returned for store credit.
Description
The current location configuration allows returns after a certain amount of days for only store credit.
Action
When checking out an amount equal to this items amount will need to be included in the store credit amount in order to complete the checkout process.
Message
Cannot determine the disconnect date for the exclusivity return of Feature ID {0} because no exclusivity return effective date can be found for the instigating OrderTxnItem ID {1}.
Description
When the addition of one item forces the return of another due to exclusivity, the ExclusiveOverlap.EffectiveDate is required for determining the disconnect date of the item being returned. If no such date can be found, there is either a data integrity problem or a problem within the code.
Message
This operation ({0}) is not allowed because the cart has already been submitted for processing.
Description
The cart has been submitted for processing and can no longer be deleted.
Action
Wait until processing is complete and either cancel, void or return the items contained within the order.
Message
Length of HandsetSerialNumber ({0}) is not a valid ESN or MEID length for either decimal format (11 or 18) or hexadecimal format (8 or 14).
Description
The length of the specified HandsetSerialNumber as shown is not a valid ESN or MEID length for either decimal format (11 or 18) or hexadecimal format (8 or 14).
Action
Please submit a HandsetSerialNumber that is one of the valid lengths.
Message
An inventory status is required in order to return inventoried retail items.
Description
In order to return retail items which are marked as inventoried a inventory status representing the current condition of the item must be supplied.
Action
Specify the inventory status on the return item and resubmit the request.
Message
The serial number '{0}' for SKU '{1}' is already in inventory for the location '{2}'.
Description
The return item's serial number is already present in the inventory for the location and cannot be returned.
Action
Change the serial number of the item being returned or correct the locations inventory so that the return can be processed.
Message
Cannot process OrderTxnItem ID {0}. NonUsgSvcPopulator CatalogID property cannot be null when adding a new NonUsgSvc.
Description
This message implies a coding error. When adding a new NonUsgSvc via the NonUsgSvcPopulator, the CatalogID property must be set.
Message
Cannot process OrderTxnItem ID {0}. No product catalog information could be found in cache for CatalogID {1}.
Description
This mesage implies a coding error. All necessary product catalog information should have been loaded into cache at the start of processing.
Message
Cannot process disconnect of ServiceInformationItem ID {0}. NonUsgSvcPopulator ProposedDisconnectDateForServiceDisconnect property cannot be null when disconnecting a child item with its parent service.
Description
This message implies a coding error. When disconnecting a service plus children, the ProposedDisconnectDateForServiceDisconnect must be set on the NonUsgSvcPopulator for each NonUsgSvc child item.
Message
No end date constraint type could be found for OrderTxnItem ID {0}, Feature ID {1}. The current date will be used for calculating the end date.
Description
The OrderTxnItem does not have an end date constraint type specified, so cannot determine what to set the new end date to.
Message
An end date constraint type of 'UserDefined' was specified for OrderTxnItem ID {0}, Feature ID {1}, but no user-defined end date could be found. The current date will be used for calculating the end date.
Description
A user-defined end date must be specified whenever an end date constraint type of UserDefined is used.
Message
The end date constraint type ({0}) specified for OrderTxnItem ID {1}, Feature ID {2} is not a valid date constraint type. The current date will be used for calculating the end date.
Description
A valid end date constraint type must be specified in order for a new end date to be determined for an item being disconnected.
Message
Cannot process OrderTxnItem ID {0}. No end date could be determined because this item has a ServiceInformationItemID, but no UsgSvc could be found in cache.
Description
This message implies a coding error. Service information should have been loaded into cache by the time its child items are processed.
Message
An end date constraint type of 'BackDate' was specified for OrderTxnItem ID {0}, Feature ID {1} but there is no start date assigned to billing cycle ID {2} from which to determine the new feature end date. The current date will be used for calculating the end date.
Description
If an end date constraint type of BackDate is specified, the customer billing cycle must have a start date in order for the feature end date to be calculated.
Message
An end date constraint type of 'ForwardDate' was specified for OrderTxnItem ID {0}, Feature ID {1} but there is no end date assigned to billing cycle ID {2} from which to determine the new feature end date. The current date will be used for calculating the end date.
Description
If an end date constraint type of ForwardDate is specified, the customer billing cycle must have an end date in order for the feature end date to be calculated.
Message
Cannot processes ServiceInformationItem ID {0} because it has an action type that implies it is a roaming agreement, but does not have catalog item specification class of Roaming Agreement.
Description
Roaming agreements must have a BaseSvcTypeID od SIDAgreement in the ProductCatalog. There is a data problem.
Message
A customer name must be specified.
Description
All customers must have a customer name specified.
Action
Update the customer name field to have a value.
Message
Customer account number '{0}' is already in use.
Description
All customers must have a unique customer account number the value entered is already in use by another customer.ACTION;Update the account number to have a different valeu or use blank to let the system auto determine the value.
Message
No SIM Card with SIM Card Number '{0}' could be found for ServiceInformationItem ID {1}.
Description
When an end date constraint type of ForwardDate is specified, the customer's bill period end date is used to calculate the new feature end date on a reconnect. If none is specified, the feature end date will be cleared.
Message
ServiceInformationItem ID {0} cannot be processed because it has a PMN Roaming Agreement action type, but no ServiceInformationItemRoamingAgreementPMN record can be found for it.
Description
A ServiceInformaitonItem that is adding a PMN roaming agreement should have a ServiceInformationItemRoamingAgreementPMN record. There is a data problem.
Message
ServiceInformationItem ID {0} cannot be processed because it has a SID Roaming Agreement action type, but no ServiceInformationItemRoamingAgreementSID record can be found for it.
Description
A ServiceInformaitonItem that is adding a SID roaming agreement should have a ServiceInformationItemRoamingAgreementSID record. There is a data problem.
Message
Cannot processes ServiceInformationItem ID {0} because it has an action type that implies it is a roaming agreement, but does not have catalog item specification class of Roaming Agreement.
Description
If a ServiceInformationItem has a roaming agreement action type, the CatalogID (SvcTypeID) must map to something with a BAseSvcTypeID of SIDAgreement (@*) in the ProductCatalog.
Message
An account status must be specified.
Description
The account status is required for all customers.
Action
Populate the account status id on the request and resubmit.
Message
BillingCycleID must be supplied for billable customers.
Description
A billing cycle is required for billable customers.
Action
Populate the BillingCycleID on the request and resubmit.
Message
AccountReceivableGroupID must be supplied for billable customers.
Description
An account receivable group is required for billable customers.
Action
Populate the AccountReceivableGroupID on the request and resubmit.
Message
BalanceAgingGroupID must be supplied for billable customers.
Description
A balance aging group is required for billable customers.
Action
Populate the BalanceAgingGroupID on the request and resubmit.
Message
FinanceGroupID must be supplied for billable customers.
Description
A finance group is required for billable customers.
Action
Populate the FinanceGroupID on the request and resubmit.
Message
The RegisterID on the requestor must be specified in perform catalog item lookup.
Description
In order to accurately return information about a catalog item a RegisterID must be supplied on the request.
Action
Update the requestor to contain a RegisterID and resubmit the request.
Message
BillingContact must be supplied for billable customers when the billing contact is not the same as primary.
Description
Billing contact information is required for billable customers.
Action
Update the requestor to contain a BillingContact or set the PrimaryCustomerContactSameAsBillingContact to true.
Message
The end date of service ID {0}, ServiceInformationItem ID {1}, cannot be set to '{2}' as part of the reconnect because it conflicts with the service start date of '{3}'. The end date of this service and any child items included in the reconnect (if applicable) will set to the service's start date.
Description
Order placement allows an end date to be specified on the service information item when reconnecting a service. If that end date causes a conflict with the start date, the billing system processor will set the end date equal to the start date to make the item effectively disappear.
Message
A duration constraint type of 'UserDefined' was specified for OrderTxnItem ID {0} but no user-defined end date could be found. The end date will be left empty.
Description
When a duration constraint type of UserDefined is specified, there should be a user-defined date specified as well. Otherwise, the billing system update processor will leave the end date null, and the user will need to go back and update dates manually if desired.
Message
The duration constraint type ({0}) specified for OrderTxnItem ID {1} is not a valid date constraint type. The end date will be left empty.
Description
The duration constraint type is not one known to the order processing system, so the end date cannot be set.
Message
Cannot set the end date to '{0}' as specified by the duration constraint for OrderTxnItem ID {1} because it would conflict with the item's start date of '{2}'. The item's start date will be used for calculating its end date.
Description
If following the duration constraint would cause the item to end before its start date, the item's end date will be set to its start date.
Message
The duration constraint rounding option ({0}) specified for OrderTxnItem ID {1} is not a valid duration constraint rounding option. The end date will not be rounded.
Description
The duration constraint rounding option specified is either invalid, or not known to the order processing system. The end date will not be rounded.
Message
{0} is not allowed to be specified on a ServiceInformationItem that is a Bulk Action request.
Description
A [field name] was submitted but that is not allowed on a ServiceInformationItem that is a Bulk Action request.
Action
Resubmit the request with either the field shown cleared or IsBulkAction cleared.
Message
Cannot process ServiceInformationItem ID {0} because the service ID specified ({1}) is associated with a different customer ({2}) than the customer this order transaction is for ({3}).
Description
The csutomer associated with the service should be the same as the one associated with the order. SOmeone may be attempting to hack into the other customer account.
Message
Cannot process OrderTxnItem ID {0} because the feature ID specified ({1}) is associated with a different customer ({2}) than the customer this order transaction is for ({3}).
Description
Do not allow a user to modify a dcustomer through another customer's order txn except in the case of move service orders. The user may be attempting to find a back-door into an account he is not allowed to access.
Message
Only one Bulk Action ServiceInformationItem can be submitted per request.
Description
Only one ServiceInformationItem can be submitted with IsBulkAction set to true per request.
Action
Please limit each request to have only one ServiceInformationItem with IsBulkAction set to true.
Message
The amount specified for retail discounts must be less than zero.
Description
Retail discount require that the amount specified is greater than zero.
Action
Update the amount value to be greater than zero and resubmit the request.
Message
The amount specified for price adjustments must be greater than zero.
Description
Price adjustments require that the amount specified is greater than zero.
Action
Update the amount value to be less than zero and resubmit the request.
Message
The discount amount of {0} exceeds the remaining amount available to discount {1}.
Description
The sum of the of the current retail discounts in combination with the new discounts will cause the total discount amount to exceed the current price of the item.
Action
Update the discount on the item so that the total discounted value is less than or equal to the price of the item.
Message
The per item discount amount of {0} exceeds the maximum allowed per item discount amount of {1}.
Description
The addition of the discount will cause the total per item discount amount to exceed the maximum allowed per item discount amount.
Action
Update the discount so that the maximum per item discount rules are not violated.
Message
The per item discount percentage of {0} exceeds the maximum allowed per item discount percentage of {1}.
Description
The addition of the discount will cause the total per item discount percentage to exceed the maximum allowed per item discount percentage.
Action
Update the discount so that the maximum per item discount rules are not violated.
Message
The amount specified for a percentage based retail discounts must be greater than zero and less than or equal to 100.
Description
The amount value for retail discounts must be greater than zero and less than or equal to 100
Action
Update the discount so that the amount falls within this range.
Message
The amount specified for a percentage based price adjustment must be greater than zero and less than or equal to 100.
Description
The amount value for price adjustments must be greater than zero and less than or equal to 100.
Action
Update the discount so that the amount falls within this range.
Message
The number of ServiceInformationItems ({0}) has reached the maximum for a cart with no CustomerID.
Description
The number of ServiceInformationItems in the cart has reached the maximum for a cart with no CustomerID.
Action
A CustomerID must be specified for the cart before any more ServiceInformationItems can be added to the cart.
Message
The total discount amount of {0} exceeds the maximum allowed total discount amount of {1}.
Description
The sum of all the user entered discounts exceeds the allowable discount amount allowed by this location's register policy. ActionUpdate the discounts on the order to be less than the maximum allowed discount amount or set the discount policy override user on the cart to bypass the rule.
Message
The total discount percentage of {0} exceeds the maximum allowed total percentage of {1}.
Description
The sum of all the user entered discounts exceeds the allowable discount percentage allowed by this location's register policy. ActionUpdate the discounts on the order to be less than the maximum allowed discount percentage or set the discount policy override user on the cart to bypass the rule.
Message
Cannot process the reconnect of ServiceInformationItem ID {0} because the secondary reconnect method ID specified is invalid ({1}).
Description
The secondary reconnect method specified on thie ServiceInformationItem is either invalid, or one unknown to the Billing System Update processor. The secondary reconnect method ID on the ServiceInformationItem should be reset to a valid value.
Message
Cannot process the reconnect of ServiceInformationItem ID {0} because the primary reconnect method ID specified is invalid ({1}).
Description
The primary reconnect method specified on the ServiceInformationItem is either invalid or unknown to the Billing System Update order processor. The ServiceInformationItem should be assigned a valid primary reconnect method.
Message
Cannot set the end date of Feature ID {0} to '{1}' as part of the reconnect of ServiceInformationItem ID {2} because it would cause a conflict with the item's start date of '{3}'. The item's start date will be used for calculating its end date.
Description
When reconnecting a service with children and specifying a new end date, the service's end date cannot be applied to features with a start date later than the proposed end date. In this case, the feature's end date will be set equal to its start date.
Message
Cannot reconnect Feature ID {0} because no root information can be found for it.
Description
This error should not occur. It implies a coding issue.
Message
Cannot reconnect Feature ID {0} because no original start date can be found for its top-level parent feature (ID: {1}).
Description
This error implies a user has specified a non-root NonUsgSvcID to reconnect (which is not allowed) or a coding issue (not loading feature information into cache properly).
Message
Proxix Web Login Failed - Status: {0} : {1}
Description
The system attempted to authenticate with Proxix using invalid credentials. Please verify that the system is using valid Proxix user/password.
Message
Proxix Address Validation - The provided address did not produce acceptable Lat/Long information.
Description
Resubmit a valid address.
Message
Proxix Address Validation - No data from Point In Polygon.
Description
Bad address; Proxix error
Message
Cannot add contract '{0}' as part of processing OrderTxnItem ID {1} because no duration is specified for this contract in the product catalog.
Description
This error implies a data problem because CostGuard does not allow contract specifications to be added to the product catalog with a duration less than 1.
Message
Cannot add contract '{0}' as part of processing OrderTxnItem ID {1} because an invalid duration type ({2}) is specified for this contract in the product catalog.
Description
This message implies a data error (allowing an invalid duration type into the catalog), or a new duration type was added to the system, and Order Processing was not updated.
Message
Cannot add contract '{0}' as part of processing OrderTxnItem ID {1} because no duration type is specified for this contract in the product catalog.
Description
This error implies a data problem because CostGuard forces a duration type to be selected when a new contract is added to the product catalog.
Message
Cannot add contract '{0}' as part of processing OrderTxnItem ID {1} because an invalid term type ({2}) is specified for this contract in the product catalog.
Description
This error implies a data issue, or a new term type was added to the CB and order processing was not updated to handle it.
Message
Cannot disconnect feature (ID {0}) because no product catalog information can be found for it.
Description
This error should not occur and implies a coding or data integrity issue with respect to product catalog data.
Message
PhoneNumberInformationItems can only be associated with Grant Discounts that have an Associative Type of 'Favorite Exact Dialed Digits'.
Description
Either do not submit PhoneNumberInformationItems for this Discount or choose a Grant Discounts that has an Associative Type of 'Favorite Exact Dialed Digits'.
Message
Cannot specify the same PhoneNumber ({0}) as another PhoneNumberInformationItem of the same type ({1}).
Description
Either specify a different PhoneNumber in this item or refer to the other PhoneNumberInformationItem of the same type that already exists in this cart with the same PhoneNumber value.
Message
The maximum number of allowed favorite numbers ({0}) for this Grant Discount has already been reached.
Description
The number of allowed favorite numbers configured in the product catalog for this Grant Discount should be adjusted if needed.
Message
Cannot process OrderTxnItem ID {0} because the Feature ID specified (ID: {1}) is the ID of a package child. Only root-level features may be associated with order transaction items.
Description
Order placement does not allow feature IDs of non-root items on OrderTxnItems, so order processing does not allow them, either.
Message
Cannot reconnect feature (ID: {0}) because no product catalog information can be found for it.
Description
This error should not occur because product catalog information should be loaded with the NonUsgSvc record.
Message
Cannot reconnect contract (ID: {0}) because no duration type is specified for this contract in the product catalog.
Description
All contracts should have a duration type specified in the product catalog. Without one, there is no way to determine how long a contract should be in effect.
Message
Cannot reconnect contract (ID: {0}) because an invalid duration type ({1}) is specified for this contract in the product catalog.
Description
Contracts must have a valid duration type specified in the product catalog. WIthout one, there is no way to determine how long a contract should be in effect. It is also possible that a new duration type was added to the system and order processing was not updated to handle it.
Message
Cannot reconnect contract (ID: {0}) because no duration is specified for this contract in the product catalog.
Description
All contracts are required to have a duration greater than zero in the product catalog. Without the duration, a new end date cannot be calculated for a contract.
Message
Cannot reconnect contract (ID: {0}) because it has a term agreement override with a null term value. The new end date cannot be determined.
Description
Term agreement overrides may have a term value of 0, but null is not allowed. Without a term value, there is no way to calculate the contract's new end date.
Message
Cannot create duplicate return items for the same original cart item id within the same cart.
Description
A single original cart item id can only be used once throughout a particular cart.
Action
Please update the existing return items quantity or removed the existing return item before adding another one that uses the same original cart item id.
Message
Contact address values are being modified but no new AddressValidationInformation has been submitted.
Description
This is just a warning that since contact address values are being modified, new AddressValidationInformation would also be expected to be submitted with it.
Message
The ContactTypeID was not specified.
Description
User must specify a valid contact type ID.
Message
The ContactTypeID is invalid.
Description
The user specified an invalid contact type ID.
Message
Address validation is not required for the given input request. This could be due to existing business rules that restrict the freqency of validation attempts. I.E. - Re-validate age (Days), Failed Attempts Threshold, etc...
Description
This exception will be raised when existing business rules dictate that a given address does not require re-validation. Business rules such as: Re-validate age (Days), Failed Attempts Threshold, etc...
Message
No address validation was performed due to business rules: Contact Type ({0}) does not require validation.
Description
Address validation is not required for the given contact type.
Message
No address validation was performed due to business rules: Failure count threshold ({0}) has been reached.
Description
The system will attempt to minimize the number of Proxix validation attempts.
Message
No address validation was performed due to business rules: Revalidation age ({0} days) has not been reached.
Description
Message
The specified AddressValidationLogID ({0}) is already associated with another Contact or ServiceAddress: ({1}).
Description
Action
Specify an AddressValidationLogID that is not already associated with another Contact or ServiceAddress.
Message
Proxix address validation component encountered a COMM ERROR error condition.
Description
The proxix address validation component encountered a 'COMM ERROR' error. This can be caused by a communication error issue with the Proxix web service endpoint. I.E. - Proxix is down for maintenance, Unexpected error condition, etc...
Message
Address Validation Application_Start [{0}] routine: USPS security file source path: {1}
Description
Represents an informational log message to indicate the source path of the USPS security file. This file will most likely reside on the same server that acts as the routing server.
Message
Address Validation Application_Start [{0}] routine: USPS security file destination path: {1}
Description
Represents an informational log message to indicate the destination path of the USPS security file. This location should be the shadowcopy location on the IIS server.
Message
USPSAddressValidation - Zip+4 value was not returned by the USPS AMS Library.; Input Address: {0}; OutputAddress: {1}
Description
This message is just used to log scenarios where the USPS AMS software failed to return the zip+4 value associated with a given input address. This may or may not be a legitimate problem. The software could be in a bad state which could resolved by restarting the service. However, there are times where the USPS AMS software simply does not return the zip+4 value. If a restart does not resolve the problem then you may need to contact USPS AMS support to assist with the investigation efforts. Also please verify that the address can be resolved using the USPS Address Lookup before contacting the USPS AMS support group.
Message
ExtendedInformationItem {0} must have a non-empty value for a key.
Description
The ExtendedInformationItem at the one-based index shown had an empty value for its key which is not allowed.
Action
Either remove this item from the request or provide it with a non-empty key value.
Message
ExtendedInformationItem with a key of '{0}' could not be removed because it could not be found.
Description
The ExtendedInformationItem with the key shown could not be removed because it could not be found.
Action
Either remove the ExtendedInformationItem from the request or resubmit it with a valid key of an item to be removed.
Message
The CompanyName or both the FirstName and LastName must be specified for port requests.
Description
The company name or both the first name and last name must be specified for port requests.
Action
Set the company name or the first and last name on the port request in order to continue.
Message
One of the following: AccountNumber, TaxID or SocialSecurityNumber must be specified for port requests.
Description
One of the following: Account Number, TaxID or Social Security number must be specified for port requests.
Action
Set the Account Number, TaxID, or Social Security Number on the port request in order to continue.
Message
Value for argument '{0}' is required but was not specified.
Description
The value for the argument stated must be specified.
Message
The TenderTypeID cannot be changed on existing tenders.
Description
Once a tender has been added to the cart its tender type cannot be changed.
Action
Resubmit the tender without specifying a new tender type or remove the old tender and readd a new one.
Message
The TenderTypeID {0} cannot be used for {1} tenders it can only be used for {2} tenders.
Description
The tender type ID selected conflicts with the TenderInformationItem used to submit the tender.
Action
Resubmit the tender with a different TenderInformationItem or change the TenderTypeID used.
Message
BTA tenders can only be used with billable customers.
Description
Carts without a customer or that are used with a non billable customer are not allowed to use the BTA tender option.
Action
Select a different tender type or use a billable customer with the cart.
Message
BTA tenders require that the credit adjustment type and the debit adjustment type be specified in the BTA configuration.
Description
A BTA tender cannot be used before both the credit and debit adjustment types are set up in the BTA configuration.
Action
Properly configure the BTA credit and debit adjustment types od select a different tender type.
Message
Corporate Check tenders can only be used with billable customers or prospects.
Description
Carts without a customer are not allowed to use the Corporate Check tender option.
Action
Select a different tender type or assign a customer to the cart.
Message
Store Credit tenders require a customer.
Description
Carts without a customer are not allowed to use the Store Credit tender option.
Action
Select a different tender type or assign a customer to the cart.
Message
Unable to identify a register policy for your location.
Description
This exception could be caused by a missing or misconfigured backoffice location.
Message
Unable to identify the effective register policy.
Description
This error will be caused if the register policy cannot be located based upon location and the tender type.
Message
Unable to identify the payment gateway settings associated with the effective register policy.
Description
Most likely the payment gateway settings are not configured.
Message
Token value is required.
Description
The user must specify a token (aka transaction ID) associated with a previous transaction.
Message
The payment gateway returned the following response: {0}
Description
This message represents the raw response text returned from the payment gateway.
Message
The schedule with the given ScheduleID ({0}) could not be found.
Description
The schedule with the given ScheduleID (as shown) could not be found.
Action
Provide a ScheduleID that is valid.
Message
ScheduleName must be specified for creating a new schedule when an existing ScheduleID is not provided.
Description
ScheduleName must be specified for creating a new schedule when an existing ScheduleID is not provided.
Action
Please specify either a new ScheduleName or an existing ScheduleID.
Message
A schedule with the given ScheduleName ({0}) already exists.
Description
A schedule with the given ScheduleName ({0}) already exists.
Action
Please specify a ScheduleName that does not yet exist.
Message
ActivityPalette information for the given ActivityPaletteID ({0}) could not be found.
Description
ActivityPalette information for the given ActivityPaletteID ({0}) could not be found.
Action
Please specify a valid ActivityPaletteID for this activity.
Message
The activity with an ID matching the given PredecessorActivityID ({0}) could not be found.
Description
The activity with an ID matching the given PredecessorActivityID ({0}) could not be found.
Action
Please specify a PredecessorActivityID that matches the TemporaryActivityID of another activity in the request.
Message
The scope of an ActivityPredecessor object cannot be less than the maximum scope of the 2 activities that it links together (PredecessorActivityID '{0}').
Description
The scope of an ActivityPredecessor object cannot be less than the maximum scope of the 2 activities that it links together.
Action
Please choose a scope for the ActivityPredecessor object that is at least as high as the maximum of the scope for this activity and the scope of the PredecessorActivityID shown.
Message
PredecessorActivityID '{0}' has already been specified on another ActivityPredecessor of this activity.
Description
The PredecessorActivityID shown has already been specified on another ActivityPredecessor of this activity.
Action
Do not specifiy a particular PredecessorActivityID on more than one ActivityPredecessor of an activity.
Message
PredecessorActivityID cannot refer to the TemporaryActivityID of its own activity ({0}).
Description
PredecessorActivityID cannot refer to the TemporaryActivityID of its own activity.
Action
Change the PredecessorActivityID shown to refer to the TemporaryActivityID of a different activity, not its own activity.
Message
Version {0} for ScheduleID {1} could not be found so it could not be promoted to production.
Description
The version shown for ScheduleID as shown could not be found, so it could not be promoted to production.
Action
Please specify a valid existing version number of the given schedule in the ProductionVersion field.
Message
Modifications to a void or cancel cart is not permitted.
Description
Modifcations to an existing void or cancel cart is not permitted.
Action
Continue with the existing cart or delete it and create a new void or cancel cart.
Message
Cannot void or cancel an existing void or cancel order.
Description
The OriginalCartID specified belongs to a void or cancel cart which is not permitted.ACTIONResubmit the request with an OriginalCartID of a cart that is not a void or cancel cart.
Message
An invalid tender status '{0}' was encountered as part of validating the '{1}' operation request.
Description
The status of a given tender entity must be valid for a given tender processing request. Generally, these anomalies should have been accounted for as part of the cart/order tender validation step. Please fix the status then resubmit the order processing step.
Message
Missing tender token value; A payment gateway follow-up transaction requires a transaction token (ID) associated with an originating transaction.
Description
Any follow-up transactions (void, refund or capture) generally require an originating transaction id (or transaction token) to be used in any subsequent payment gateway operations. To bypass this error, you may choose to mark the transaction as 'Captured' which the processor will interpret as being completed.
Message
Task state change from {0} to {1} is not allowed.
Description
Task cannot be changed from the current state as shown to the requested state as shown because only tasks that are On Hold, Errored, Bypassed, or Resolved can be modified to Bypassed or Resolved.
Action
If the task is not Completed, change it to On Hold first before attempting to change it to Bypassed or Resolved.
Message
Task state cannot be changed from {0} to {1} because entire order must be in a steady state (no tasks scheduled to run) before rescheduling any Completed, Resolved or Bypassed tasks, and at least one task is not in a steady state: Task ID {2} state is {3}.
Description
Task cannot be changed from the current state as shown to the requested state as shown because the entire order must be in a steady state (this means that no tasks are scheduled to run) before rescheduling any completed, resolved or bypassed tasks, and at least the one task with the ID shown is in the state shown which is not a steady state.
Action
Set processing for the entire order On Hold before attempting to reschedule any completed, resolved or bypassed tasks.
Message
Either ActivityIDs, TaskIDs or AllActivities must be specified for a ModifyTasks request.
Description
Either ActivityIDs, TaskIDs or AllActivities must be specified for a ModifyTasks request.
Action
Please specify at least one of the fields as indicated.
Message
If ActivityIDs or AllActivities is specified, CurrentTaskStates must also be specified.
Description
If ActivityIDs or AllActivities is specified, CurrentTaskStates must also be specified.
Action
Please specify at least one value for the CurrentTaskStates field when the target tasks are specified via activity.
Message
Cannot process the ChangeNumber ServiceInformationItem ID {0} because both NewServiceNumber and NewAlternateServiceNumber are either not specified or are the same as their corresponding current values already on the service.
Description
Cannot process the ChangeNumber ServiceInformationItem ID as shown because both NewServiceNumber and NewAlternateServiceNumber are either not specified or they are the same as the corresponding current values already on the service.
Action
This service information item should not have been allowed to be entered in the cart because at least one of the 2 fields shown must contain a new value for their corresponding UsgSvc table field.
Message
The DepositInformationItem could not be found using {0} '{1}'.
Description
User specified an invalid deposit information item.
Message
The DepositInformationItem is associated with an invalid deposit type ID.
Description
Submit a valid deposit type ID.
Message
A DepositInformationItem must have a WaiveDate and WaiveTypeID specified if either value is specified.
Description
submit a valid deposit waive type id.
Message
The DepositInformationItem requires the '{0}' field to be specified.
Description
Specify RequestDate field
Message
The SKU '{0}' is not available for sale because it has been discontinued.
Description
The retail product choosen for sale has been discontinued and can not be sold at the current location due to location settings.
Action
Choose a different item to sell or change the current locations policies.
Message
The PaymentInformationItem is associated with an invalid payment type ID ({0}).
Description
An invalid PaymentTypeID value was submitted with the PaymentInformationItem.
Message
A PaymentInformationItem must be associated with an existing customer.
Description
Verify that a customer is specified on the order/cart.
Message
An invalid invoice number ({0}) has been assigned to the payment information item. The customer is not associated with this invoice.
Description
Invoice / Customer mismatch... Assign an invoice number that is associated with the assigned customer.
Message
The PaymentInformationItem could not be found using {0} '{1}'.
Description
Invalid PaymentInformationItemID
Message
StartingCode with StartingCodeID '{0}' could not be removed because it could not be found on the cart item.
Description
StartingCode with the StartingCodeID shown could not be removed because it could not be found on the cart item.
Action
Either remove the starting code item from the request or resubmit it with a valid StartingCodeID of a starting code item that is on the cart item.
Message
The card number field must be 4 characters or less.
Description
For security purposes the card number field can only accept 4 characters of informatiionACTION;Update the card number field to only include the last four values of the card number.
Message
A DepositInformationItem cannot contain a negative amount value.
Description
Provide a non-negative amount.
Message
A PaymentInformationItem cannot contain a negative amount value.
Description
Enter a non-negative value.
Message
Roaming agreements are not valid for this customer type ({0}). Only Roaming Partners can have roaming agreements.
Description
Roaming agreements are not valid for the customer type as shown. Only Roaming Partners can have roaming agreements.
Action
Do not attempt to add roaming agreements to this type of customer.
Message
Services are not valid for this customer type ({0}).
Description
Services are not valid for the customer type as shown.
Action
Do not attempt to add services to customers of this type.
Message
CatalogIDs that are roaming agreements are not valid for service action type '{0}'.
Description
CatalogIDs that are roaming agreements are not valid for the service action type shown.
Action
Only use service action types that are valid for roaming agreements.
Message
Only CatalogIDs that are roaming agreements are valid for service action type '{0}'.
Description
Only CatalogIDs that are roaming agreements are valid for the service action type shown.
Action
Always use a roaming agreement for the service action type shown.
Message
The value specified for NewRate must be greater than or equal to zero.
Description
The value specified for NewRate must be greater than zero.
Action
Update the NewRate to have a value greater than or equal to zero and resubmit the request.
Message
The TaxID ({0}) and IsUseTax ({1}) tax override combination does not exist.
Description
An attempt to access a tax override value using the specified combination was made but no tax override currently exists with that combination.
Action
Update the TaxID and/or IsUseTax values to match an existing item on the specified cart and resumbit the request.
Message
Cannot processes ServiceInformationItem ID {0} because it has an action type that implies it is a roaming agreement, but does not have catalog item specification class of Roaming Agreement.
Description
Add roaming agreement and placeholder roaming agreement service information items must have a BaseSvcTypeID of SIDAgreement in the Product Catalog.
Message
The value '{0}' supplied for {1} could not be converted to a type of {2}.
Description
Specify a value that that can be converted to the desired type.
Message
A {0} could not be found using {1} '{2}'.
Description
A [PMN or SID] could not be found using
'[PMN or SID ID]'. Action
A PMN or SID could not be found using either the Company or Partner PMN or SID ID as shown. Please us the ID of a valid configured PMN or SID.
Message
The {0} found using {1} '{2}' is not configured as a {1}.
Description
The [PMN or SID] found using [Company PMN or SID] 'PMN or SID ID' is not configured as a [Company PMN or SID].
Action
The PMN or SID found using the Company PMN or SID as shown is not configured as a Company PMN or SID. Please us the ID of a valid configured PMN or SID that is marked as 'Company'.
Message
The {0} roaming agreement '{1}'{2} with the start date '{3}' and the end date '{4}' overlaps with one or more roaming agreements. Please adjust your start date and end date accordingly, or choose different numbers. Conflicts include the following:{5}
Description
The type and numbers of the roaming agreement shown, with the start date and end date shown, overlaps with one or more roaming agreements. Please adjust your start date and end date accordingly, or choose different numbers. Conflicts include roaming agreements with the dates and on the accounts shown.
Message
If {0} is specified, at least one of {1} or {2} must be specified.
Description
If [TransferVoice or TransferData] is specified, at least one of [VoiceTestDate or DataTestDate] or [VoiceLiveDate or DataLiveDate] must be specified.
Message
{0} ({1}) cannot be before the start date for this roaming agreement ({2}).
Description
The date field with the name and value as shown cannot be before the start date for the roaming agreement (as shown).
Action
Please specify a value for the named date field that is the same or after the start date for the roaming agreement.
Message
{0} ({1}) cannot form a Roaming Agreement with itself.
Description
A PMN or SID number (as shown) cannot form a Roaming Agreement with itself.
Action
Be sure that the Company and Partner PMN or SID numbers are different numbers.
Message
Taxing Information could not be determined with the information supplied. A valid state, city and either Zipcode or county must be supplied.
Description
In order to properly tax an item the address associated with the item must be validated. To do this a state and city must be specified on the item as well as either a zipcode or county.
Action
Update the address associated with the item or ignore the warning if taxes will not be calculated using this address.
Message
Taxing Information could not be determined with the information supplied. A unique county could not be found for the given City, State, Zipcode combination ('{0}', '{1}', '{2}').
Description
In order to properly tax an item the address associated with the item must be validated. To do this a unique county must be computable from the City, State and ZipCode information provided.
Action
Update the address associated with the item or ignore the warning if taxes will not be calculated using this address.
Message
Taxing Information could not be determined with the information supplied. No Tax Jurisdiction could be found for the given City, County, State combination ('{0}', '{1}', '{2}').
Description
In order to properly tax an item the address associated with the item must be validated. The City, County, State combination did not yeild any iinformation that could be used to properly tax the associated items.
Action
Update the address associated with the item or ignore the warning if taxes will not be calculated using this address.
Message
If specified the Zipcode must be at least 5 digits.
Description
A contacts zip code if specified must be at least 5 digits long.
Action
Update the zip code to be greater than 5 digits or remove the zip code from the contact and resubmit the request.
Message
Taxing Information could not be determined with the information supplied. No Tax Jurisdiction could be found for the given address validation information.
Description
The address validatio information supplied did not yeild any information that could be used to properly tax the associated items.
Action
Update the address validation information associated with the item or ignore the warning if taxes will not be calculated using this address.
Message
ProvisioningCompany with ProvisioningCompanyID '{0}' could not be removed because it could not be found on the ServiceInformationItem.
Description
ProvisioningCompany with ProvisioningCompanyID as shown could not be removed because it could not be found on the ServiceInformationItem.
Action
To remove a ProvisioningCompany entry from a ServiceInformationItem, you must specify the ProvisioningCompanyID of an entry that exists.
Message
At least one ProvisioningCompanyID must be specified for a ServiceInformationItemForRefresh.
Description
At least one ProvisioningCompanyID must be specified for a ServiceInformationItemForRefresh.
Action
Specify at least one ProvisioningCompanyID of a valid configured provisioning company for this refresh action.
Message
Certificate {0} not found or more than one certificate found
Description
Certificate {0} not found or more than one certificate found.
Message
Account has been disabled.
Description
The ValidateToken method returned the following business rule validation: Account has been disabled.
Message
Account has expired.
Description
The ValidateToken method returned the following business rule validation: Account has expired.
Message
There is not enough Payment Applicable Tender Types on this transaction to handle the requested Bill Payment amount(s).
Description
The tender types associated with the cart are either not associated with a payment types or are their tender amounts do not meet the amounts required by the payments in the cart.ACTIONAdjust the tender types to use those that support bill payments or change the configuration of the tender types so that they can apply to bill payments.
Message
Account is locked.
Description
The ValidateToken method returned the following business rule validation: Account is locked.
Message
Account has not been activated.
Description
The ValidateToken method returned the following business rule validation: Account has not been activated.
Message
Password has expired.
Description
The ValidateToken method returned the following business rule validation: Password has expired.
Message
Session was terminated.
Description
The ValidateToken method returned the following business rule validation: Session was terminated.
Message
The username/password is incorrect.
Description
The ValidateToken method returned the following business rule validation: The username/password is incorrect.
Message
Unable to Cancel a security token because the cancel target on the request does not have an associated security token.
Description
The CancelTarget must be specified on the request to Cancel. Therefore the request may not be completed; most likely there is no follow-up action to be taken.
Message
Unable to Renew a security token because the renew target on the request does not have an associated security token.
Description
The RenewTarget must be specified on the request to Renew. Therefore the request may not be completed; most likely there is no follow-up action to be taken.
Message
Unable to Validate a security token because the validate target on the request does not have an associated security token.
Description
The ValidateTarget must be specified on the request to Validate. Therefore the request may not be completed; most likely there is no follow-up action to be taken.
Message
The 'appliesTo' address '{0}' is not valid.
Description
The AppliesTo address is invalid. The AppliesTo setting indicates who the token should be issued to (RP - Relying Party). The STS can use this information to populate the token audience Uri.
Message
The tendered amount ({0}) does not equal the balance due ({1}).
Description
The sum of all the tenders within the cart must equal the subtotal plus the tax amount for the cart.
Action
Add or remove tenders to make the amounts equal.
Message
The change amount ({0}) exceeds the max change amount of allowed ({1}).
Description
The change amount on the cart exceeds the allowable change amount configured for the location.
Action
Correct the tenders so that the max change register policy can be enforced or alter the locations register policy rules.
Message
The cash back amount of {0} exceeds the max cash back amount of {1}.
Description
The total discount amount of the cart exceed the maximum allowed total discount amount.
Action
Update the discounts on the cart so that the maximum total discount rules are not violated or set the discountpolicyoverrideuser to bypass the rule.
Message
The cash refund amount of {0} exceeds the max cash refund amount allowed of {1}.
Description
The cash refund amount exceeds the allowable cach refund amount configured for the location.
Action
Correct the tenders so that the max cash refund register policies can be enforced or alter the locations register policy rules.
Message
The BTA amount of {0} exceeds the max BTA amount allowed of {1}.
Description
The BTA amount exceeds the allowable BTA amount.
Action
Correct the tenders so that the BTA amount can be enforced.
Message
The store credit amount of {0} does not meet the required store credit amount of {1}.
Description
The required store credit amount has not been met.
Action
Correct the tenders so that the store credit amount can be enforced.
Message
Cannot submit cart because checkout is required.
Description
Cannot submit cart because checkout is required.
Action
Checkout must be performed on all carts before they can be submitted for processing. Also, after any modifications made via ModifyCart, Checkout must be performed again.
Message
Properties ({0}) can no longer be modified.
Description
The Property named as shown can no longer be modified, possibly due to the amount of order processing that has completed for a submitted cart, either for the item itself or for its parent service.
Action
The property may be able to be modified by editing the item in the billing system.
Message
Unexpected error during processing of {0} {1}.
Description
An unexpected error occurred during processing of the order item ID shown.
Message
The environment is invalid.
Description
The environment is invalid.
Action
DB connection strings cannot be obtained because the specified environment is not valid.
Message
Unexpected error during logon attempt.
Description
Unexpected error during logon attempt.
Action
Please contact engineering for assistance.
Message
'{0}' is not a valid property for a ServiceInformationItem with action type '{1}'.
Description
The property name shown is not a valid property for a ServiceInformationItem with the action type shown.
Action
Only attempt to modify properties that are valid for the type of service item.
Message
Version {0} of the schedule selection criteria could not be found so it could not be promoted to production.
Description
The version shown of the schedule selection criteria could not be found so it could not be promoted to production.
Action
Submit a version number of schedule selection criteria that exists to be the new production version number for schedule selection criteria.
Message
No MSAG information found for the given MSAG Community '{0}' MSAG County '{1}' combination.
Description
An MSAGCommunity must exist in the MSAG table with the supplied City in order to be accepted.
Action
Update the MSAGCommunity or City so that an MSAG record can be found.
Message
A sub service cannot have a ParentServiceInformationItemID ({0}) which is itself a sub service (parent is {1} '{2}').
Description
A sub service cannot have a ParentServiceInformationItemID (value as shown) which is itself a sub service (indicated by having as its parent the type of ID and value shown).
Message
A sub service is not valid within a cart that also contains its parent service (ServiceID {0}) performing action type '{1}'.
Description
A service information item for a sub service is not valid within a cart that also contains a service information item for its parent service (with the ServiceID as shown) that is performing the action type shown.
Action
Do not attempt to place an item for a sub service in the cart when this action is being performed on its parent.
Message
Service type '{0}' does not allow sub services under it.
Description
The service type shown does not allow sub services under it.
Action
Only add sub services under a parent whose service type is configured in the product catalog to allow sub services.
Message
Service type '{0}' does not allow a sub service of type '{1}' under it.
Description
The service type shown does not allow a sub service of the type shown under it.
Action
Verify that any sub services you are adding are under parents whose service type has been configured in the product catalog with sub service rules that allow those types of sub services to be added.
Message
'{0}' is not a valid action type for a sub service.
Description
The service information item action type as shown is not a valid action type for a sub service.
Action
The service can be changed to not be a sub service by removing the link to its parent service using the 'Change Parent Services' dialog in customer management. That may be enough to allow the service item to be added to the cart with the action type as shown.
Message
Cannot reconnect sub service ServiceID '{0}' unless parent ServiceID '{1}' is also being reconnected in the same cart with the 'ReconnectItemAndSpecifiedChildren' option.
Description
Cannot reconnect the sub service with the ServiceID as shown unless associated with a service information item for the parent ServiceID as shown which must also be reconnected with the 'ReconnectItemAndSpecifiedChildren' option.
Action
Associate this sub service item with a ServiceInformationItemForReconnect for the parent ServiceID and specify the primary method as 'ReconnectItemAndSpecifiedChildren'.
Message
Billing items cannot be added to customers with an account status of '{0}' because the account status is marked as billing inactive.
Description
A billing item cannot be added to a customer with an account status of billing inactive.
Action
Use a different customer or change the account status of the current customer.
Message
The ServiceNumber field must be 10 characters long when the class is '{0}'.
Description
The ServiceNumber field for Equal Access, Wireline, 800 and 800PIN services must have a length of 10 if they are not temporary.
Action
Update the ServiceInformationItem to have a length of 10 or change the type to one that does not require a length of 10.
Message
The AlternateServiceNumber field must be specified when the class is '{0}'.
Description
The AlternateServiceNumber field is required for 800 and 800PIN services.
Action
Update the ServiceInformationItem to have an AlternateServiceNumber or change the type to one that does not require an AlternateServiceNumber.
Message
The ServiceNumber field must have an 8xx format when the class is '{0}'.
Description
The first three digits of the ServiceNumber field for 800 and 800PIN services must have be 800, 811, 822, 833, 844, 855, 866, 877, 888 or 899.
Action
Update the ServiceInformationItem to have the correct starting digits or change the type to one that does not require an 8xx format.
Message
A quote with the given Name ({0}) already exists.
Description
A quote with the given Name ({0}) already exists.
Action
Please specify a quote Name that does not yet exist.
Message
Product catalog information found using {0} is either not of type 'Contract' or not configured for 'Use with Price Matrix'.
Description
Product catalog information found using [Search Criteria] is either not of type 'Contract' or not configured for 'Use with Price Matrix'.
Message
{0} could not be removed because it could not be found using {1}.
Description
[Object Type] could not be removed because it could not be found using [Search Criteria].
Action
Provide the correct search criteria for finding the desired item to be removed of the object type shown.
Message
CustomerID ({0}) has already been established for this QuoteCustomerID ({1}) and the CustomerID being specified ({2}) does not match it.
Description
The CustomerID as shown has already been established for the QuoteCustomerID shown and the CustomerID being specified in the request as shown does not match the one that is already on the QuoteCustomer.
Action
Either do not specify a CustomerID for this QuoteCustomer or specify the same value that is already on the QuoteCustomer.
Message
Quantity for a QuoteService must be greater than zero.
Description
Quantity for a QuoteService must be greater than zero.
Action
Please submit a value for Quantity that is greater than zero.
Message
A QuotePricingOverride ({0}) has already been applied with these qualifiers:{1}.
Description
A QuotePricingOverride identified as shown has already been applied with the qualifiers shown.
Action
Either use different qualifiers to apply a new override or specify a QuotePricingOverrideID to modify an existing override.
Message
A type ID must be specified.
Description
The Ticket Type ID is a required field on a Trouble Ticket. You must specify a TypeID on creation of the Trouble Ticket.
Message
{0} ({1}) cannot be before {2} ({3}).
Description
The first date field (with the value shown) cannot be before the second date field (with the value shown.
Message
Quote status change from {0} to {1} is not allowed.
Description
There are some quote status transitions that are illegal.
Message
{0} could not be removed because it represents the {1} for a {2}.
Description
The object could not be removed because it is still referred to by another object in the role shown.
Message
{0} has already been established for this cart ({1}) and the one being specified does not match it ({2}).
Description
Certain cart fields cannot be modified once they have been set to a non-null value.
Message
The password must be at least {0} characters long.
Description
The password has a minimum length requirement that has not been met.ACTIONThe current password settings for the domain require the minimum password length indicated. Either supply a password with at least that many characters or change the domain password settings.
Message
The password does not have both upper and lower case letters as well as digits.
Description
The password has a strength requirement that has not been met.ACTIONThe current password settings for the domain require the password contain both upper and lower case letters and at least one digit. Either supply a password that meets these requirements or change the domain password settings.
Message
The username '{0}' has already been used.
Description
Usernames are required to be unique per domain and can not be reused.ACTIONChange the username to one that has not been used or select a different domain to add the user too.
Message
The current operation could not be authorized.
Description
The current request is attempting to perform an operation which the current user does not have permission to do.
Action
Switch to a user that has permission to perform the operation or update the user to have the permission.
Message
The RoleID '{0}' and EnvironmentID '{1}' user role combination does not exist.
Description
An existing user role with the RoleID and EnvironemntID specified is not current associated with the user.ACTIONUpdate the RoleID and/or EnvironmentID to have the appropriate values and resubmit the request.
Message
The '{0}' parameter is not an updatable property for customers with a CustomerType other than '{1}'.
Description
Certain customer fields are only updatable for certain customer types, for example, BillCycleID.
Message
ConvertToBillableCustomer may only be set to true on customers with a CustomerType of Prospect.
Description
ConvertToBilalbleCustomer of true is only valid for Prospects
Message
Webservice users cannot have roles assigned to them.
Description
Users with a UserType of Webservice are not allowed to have any roles assigned to them.
Action
Change the UserType to Application or choose a different user to associate roles to.
Message
{0} ({1}) Directory was not found.
Description
[Type of File] ([File Name]) Directory was not found.
Message
{0} ({1}) File was not found.
Description
[Type of File] ([File Name]) File was not found.
Message
A quote may not be modified once HasConversionStarted has been set to 'True'.
Description
Once HasConversionStarted is set on a quote, there is no turning back.
Message
HasConversionStarted may only be set to 'True' when the quote has a status of Accepted.
Description
Only quotes with a status of Accepted may have HasConversionStarted set to True
Message
In order to modify any field other than HasConversionStarted on a Quote in an Accepted status, the QuoteStatus must be changed to something other than Accepted.
Description
Quotes in an Accepted status may not be modified except to set HasConversionStarted. The quote status must be modified in order to make any other updates to the quote.
Message
A Cart may only be linked to a Quote having a HasConversionStarted value of 'True'.
Description
Only quotes with HasConversionStarted = True are eligable to be linked to a cart
Message
Value for argument '{0}' cannot contain only whitespace characters.
Description
Passwords must contain some visible characters.
Action
Re-enter a password with some NON-whitespace characters.
Message
The password does not meet the history requirements of the domain.
Description
The password does not meet the history requirements of the domain.
Action
Check the password settings for the domain and then use a password that has not been used within the number of previous passwords remembered by the system.
Message
Value for current password is incorrect.
Description
Value for parameter 'CurrentPassword' does not match the current password for the user being modified. This value must match to allow certain changes that are being attempted.
Action
Submit the proper current password to allow these changes to occur.
Message
The password cannot be changed yet due to minimum days requirement of the domain.
Description
The password cannot be changed yet due to the 'minimum change days' requirement configured for the domain.
Action
Wait until the minimum number of days has passed before attempting to change the password.
Message
The CPNI Authorized User First Name or Last Name field must be specified.
Description
A CPNI Authorized User must have a non-empty first name or last name
Message
Due to CPNI settings, {0} is required.
Description
CPNI configuration settings determine whether Security Question, Security Question Answer, Account Password, and Authorized User Password are required.
Message
Due to CPNI settings, {0} must be at least {1} characters long and no more than {2} characters long.
Description
CPNI Configuration dictates the minimum allowed and maximum allowed length for Account Password and Authorized User Password.
Message
Due to CPNI settings, at least one Authorized User must be specified.
Description
When CPNI Configuration states that authorized users are required, at least one authorized user must be provided.
Message
The CPNI Security Question with ID '{0}' is not available because it is not enabled.
Description
Only CPNI Security Questions with Enabled set to true may be assigned.
Message
A CPNI security question is required when a security question answer is specified.
Description
If a CPNI security question answer is specified, a CPNI security question must be specified, too.
Message
A security question answer may be no more than 80 characters long.
Description
A security question answer may be no more than 80 characters long.
Message
A security question answer is required when a security question is specified.
Description
When a security question is specified, an answer for the question must also be specified.
Message
User is not currently configured to allow password changes.
Description
This user is not currently configured to allow password changes.
Action
The user's configuration must be changed to allow password changes before attempting to change the password.
Message
CPNI information is required for customers with an account type of '{0}'.
Description
If the customer account type has CPNIRequired set to true, at least an empty CPNI object must be provided to the web service if there is none in the database.
Message
Application users cannot have environments directly assigned to them.
Description
Users of type 'Application' cannot have UserEnvironments directly assigned to them.
Action
Either UserType should be 'Webservice' or environments should be assigned via UserRoles for 'Application' type users.
Message
The {0} '{1}' has already been used.
Description
The [field name] '[field value]' has already been used.
Action
The field name and value as shown has failed a uniqueness check as described in the API documentation for that field. Try a different value for this field that has not already been used.
Message
An application instance already exists with ApplicationID '{0}', EnvironmentID '{1}' and RelyingPartyURI '{2}'.
Description
An application instance already exists with the same ApplicationID, EnvironmentID and RelyingPartyURI values as shown.
Action
Try again with a different value for at least one of these fields because their combination must be unique.
Message
The answer to a security question is incorrect.
Description
One of the answers submitted to a security question is incorrect, so the operation cannot be completed.
Action
The request may be attempted again trying different answers to the security questions, but the number of attempts allowed is limited.
Message
RoleID {0} cannot be assigned because it has a CompanyID ({1}) that does not match the CompanyID of the user ({2}).
Description
The RoleID shown cannot be assigned because it has a CompanyID as shown that does not match the CompanyID of the user as shown.
Action
Only attempt to assign roles to a user that are either not company-specific or whose company matches the company of the user that the role is being assigned to.
Message
The earliest the PhoneNumberItem StartDate may be set to is the start date of the current bill period ({0}).
Description
Favorite numbers cannot be added with a start date before the start date of the current bill period, or modified to have a start date before the start date of the current bill period.
Message
Phone number '{0}' is already active for the date range specified. Please adjust either the date range or the phone number.
Description
A favorite number phone numbers on a service may not overlap each other. An overlap is determined by the phone number and the start and end date range.
Message
The PhoneNumberItem as specified would overlap a shared number on discount '{0}' (FeatureID {1}).
Description
A favorite number phone number may not overlap a shared number on any discounts on the same service.
Message
The PhoneNumberItem as specified would overlap a service on this account (ServiceID {0}).
Description
When the discount sharing type is ALL, no favorite number start date, end date, phone number combination may overlap a service number, service start date, service end date combination on this account.
Message
The PhoneNumberItem PhoneNumber may not be the same as the ServiceNumber of the service it is associated with.
Description
The PhoneNumber of a favorite number cannot be the same as the associated service's service number.
Message
The {0} of this PhoneNumberItem may not be modified because its StartDate is earlier than the current bill period start date ({1}).
Description
Neither the StartDate nor the PhoneNumber of a PhoneNumberItem may be modified if the existing start date is before the start date of the current bill period.
Message
At most {0} favorite numbers are allowed for discount '{1}' (FeatureID {2}).
Description
A discount may not have more favorite numbers than is specified in its configuration.
Message
Service '{0}' (ID {1}) is disconnected. Favorite numbers may not be added to disconnected services, and favorite numbers on disconnected services may not be modified.
Description
Favorite numbers may not be added to, and existing favorite numbers may not be modified on, services that are end dated as of now.
Message
There is already a PhoneNumberItemDiscount linking PhoneNumberItemID {0} and FeatureID {1}.
Description
A favorite number may have at most one link to a particular discount.
Message
The PhoneNumber must be exactly {0} digits long, and contain only numeric characters.
Description
A favorite number phone number must be exactly 10 digits long, and contain only numbers.
Message
The workflow version cannot be modified because it has not been checked out.
Description
In order to modify a workflow version it must have been created from a checkout process.
*** Action
Checkout an workflow version then make changes to the newly created checked out version.
Message
An unhandled exception occurred within the Workflow Engine.
Description
An unhandled exception was encountered while attempting to process a workflow. The action attempted by the workflow engine will be re-queued and attempted again.
Message
Tasks must have an assigned user.
Description
Tasks must have an assigned user before they can be set to a status of In Progres.
Action
Assign a user to this Task.
Message
A '{0}' cannot be used to modify a '{1}'.
Description
The same object type that was used to create an object must be used to modify the object.
Action
Use the appropriate object type to make modifications to this object.
Message
'{0}' cannot be used to create or modify steps.
Description
The step type cannot be used to create or modify steps. This is error is usually the result of using the base 'Step' type.
Action
Use a supported step type. If the base 'Step' type is being used change the request to use one of the other inherited step types.
Message
Value for argument '{0}' must be greater than {1} and less than {2}.
Description
The value specifed for the argument indicated must be within the range specifed.
Action
Update the arguments value to be within the range specified.
Message
ExtendedInformationItem with a key of '{0}' could not be modified because it has an attribute type of '{1}'.
Description
The ExtendedInformationItem with the key as shown could not be modified because it has the attribute type shown.
Action
Do not submit that key because this attribute type is not a 'value' type so it cannot be modified.
Message
Workflow definition, {0}, must contain at least one step with no input transitions to be executed.
Description
There are no steps within the Workflow definition that can be started because all steps have at least one input transition.
Action
Correct Workflow definition by creating a step with no input transitions.
Message
Workflow Instance {0} is unable to transition; there are no In Progress Steps and all remaining Steps are either Completed or Waiting.
Description
No Workflow Steps exist that can be transitioned to. This is probably due to a cyclic dependency between the remaining Steps in the Workflow.
Action
Examine the Workflow and check for a cyclic dependency. If one exists, remove it.
Message
Workflow Instance {0} does not have a coordinator assigned. Workflow must have a coordinator assigned before it can be started.
Description
All Workflow Instances must have a coordinator assigned before they can be started.
Action
Assign a coordinator and resubmit the workflow.
Message
The workflow instance cannot be started because it is currently in a running status.
Description
The workflow instances current status cannot be changed to the requested status.
Action
Use a different status to update the workflow instance or wait until the current status to change to a status that will allow the transition.
Message
This operation ({0}) cannot proceed due to unresolved '{1}' ({2}).
Description
The operation shown cannot proceed due to information that is required to be resolved regarding the element shown for the object identified as shown.
Action
Refer to information about the element shown for what needs to be resolved before the operation can succeed.
Message
The action '{0}' is invalid for workflows that are checked out.
Description
Workflows that are currently checked out can only be disregarded, checked in or checked in and promoted.ACTIONCheck in the workflow before making the requested action.
Message
The action '{0}' is invalid for workflows that are checked in.
Description
Workflows that are currently checked in can only be checked out or promoted.ACTIONCheck out the workflow before making the requested action.
Message
The action '{0}' is invalid for workflow versions that are checked out.
Description
Workflow versions that are currently checked out can only be disregarded, checked in or checked in and promoted.ACTIONCheck in the workflow version before making the requested action.
Message
The action '{0}' is invalid for create workflow requests.
Description
The action indicated can not be used during the create workflow request.
Action
Submit the request again without the workflow action and then use a modify workflow to attempt the action again.
Message
The workflow version '{0}' cannot be modified because it was checked out by '{1}'.
Description
A workflow once checked out can only be modified by the user who performed the checkout.
Action
Have the user sepcified check in or disregard their changes before checking out another copy of the workflow.
Message
A workflow version must contain at least one step in order to perform a check in action.
Description
Workflows without any steps are not allowed to be checked in since they cannot be started.
Action
Disregard the workflow version or add at least one step to the checked out workflow version.
Message
The state of the customer account ({0}) is not valid for customer action '{1}'.
Description
The state of the customer account as shown is not valid for the customer action as shown.
Action
Do not perform that customer action on an account that is in this state.
Message
The workflow instance cannot be started because it does not have a promoted version.
Description
A workflow must have a promoted version in order to be started.
Action
Select a different workflow to start or promote a version for the workflow selected.
Message
Workflow Engine failed to process message after {0} tries.
Description
Workflow Engine attempted to process a message multiple times and failed.
Action
The system should be examined to determine if there are any systemic failures that are causing messages to not process.
Message
Workflow system was unable to queue a message with the Distributed Framework.
Description
Workflow component attempted to queue a message with the distributed framework, but failed.
Action
Infrastructure team should examine the distributed framework to make sure that systems are available.
Message
Workflow Action Host failed to process a message after {0} retries. WorkItemInstance {1} may need to be resubmitted.
Description
Workflow Action host was unable to process a message after several retries.
Action
User should resubmit the WorkItem.
Message
The application hosting the selected action is not configured for your system.
Description
The Workflow Action Host could not properly load up the application for the given environment.
Action
Check that the application is deployed properly.
Message
Could not locate action {0} with identifier {1} for install type {2}.
Description
The Action Application does not contain a registration for the given action identifier.
Action
Double check that all actions are being registered, and that this action exists in that version.
Message
Workflow does not contain any steps. Workflows must contain at least 1 step to be started.
Description
Workflow Instances must contain at least 1 step to be started.
Action
Update the workflow definition to include atleast 1 step.
Message
Clause is not valid because it dot not contain a path to the root clause.
Description
The path constructed by the clause does not attach to the root clause this is generally caused when you link a clause back onto itself.
Action
Evaluate the clause path by following the parent clause up the chain until you reach a clause that has no parent. If a clause is repeated within this chain an infinite loop has occurred and is invalid.
Message
Conditional group must contain at least one conditional statement.
Description
Conditional group must have at least a single condition defined within it.
Action
Update the conditional group to contain at a minimum 1 conditional statement.
Message
The RequestedWorkItemStatusID '{0}' is not allowed when the current WorkItemStatusID is '{1}' and the WorkflowStatusID is '{2}'.
Description
The RequestedWorkItemStatusID is only valid if it matches a record in the AllowedWorkItemStatusTransition where the current WorkItemStatusID equals the FromWorkItemStatusID and the current WorkflowStatusID of the parent WorkflowInstance equals the WorkflowStatusID.
Action
Use a different RequestedWorkItemStatusID.
Message
Workflow does not contain any steps. Workflows must contain at least 1 step to be created.
Description
Workflow definitions should contain at least a single step.
Action
Update the workflow definition to inclue a step.
Message
All conditional steps must have a root clause in order to perform a check in action.
Description
In order to check in a workflow all conditional steps must have a root clause specified.
Action
Update all conditional steps within the workflow to have a root clause or remove the invalid conditional step and retry the check in action.
Message
All clauses must have at least one child clause or child condition in order to perform a check in action.
Description
In order to check in a workflow all clauses with in all the condtionals steps must have a at least one clause or condition associated to it.
Action
Update all clauses in all the conditional steps within the workflow to have at least one clause or one condition associaed to it and retry the check in action.
Message
Cannot evaluate conditional statement because there is no data definition for {0}.
Description
Conditional statements can only be executed on items that have a defined data type.
Action
Add the missing data item to the workflows extended information.
Message
Conditional steps must contain a root clause to be evaluated.
Description
All conditional steps require a root clause be defined.
Action
Update the workflow definition to include a root clause for this step. Force the result path on this step to continue the workflow.
Message
DataDefinitionGroupMember '{0}' cannot be removed or have its DataTypeID changed until all references to it are removed.
Description
A Condition's PropertyName or a WorkItemParameter's Name is currently associated to this DataDefinitionGroupMember. Removal or modification to the DataTypeID is prohibited until these references are removed.
Action
Remove the references to this DataDefinitionGroupMember prior to removing or changing the DataTypeID.
Message
Cannot submit cart because workflow initiation failed.
Description
Order placement attempts to create and submit a workflow message when a cart is submitted. If this failed, something is configured incorrectly. The actual exception encountered will be in the logging database.
Message
No address validation was performed due to business rules: '{0}' is not a country that is validated.
Description
Address Validation is only performed on addresses with a NULL country or with a country equal to 'USA'.
Message
The quantity of an installment plan must be equal to 1. '{0}' is not a valid installment plan quantity{1}.
Description
Cannot set the quantity of an installment plan to anything other than 1.
Message
The {0} of children of one-price packages may not be directly modified.
Description
The charge and cost of one-price package children may not be directly modified.
Message
The {0} of a{1} {2} may not be modified once it has been {3}billed{4}.
Description
The price of an installment plan may not be changed once it has been billed
Message
The {0} of an installment plan may not be less than zero.
Description
An installment plan's charge may not be less than 0.
Message
The specified installment plan {0} of '{1}' is not valid because it will result in an installment {2} of zero when divided over {3} installments.
Description
Cannot assign a new, non-zero, charge to an installment plan which will result in each installment having a charge of less than one cent.
Message
The start date of a {0}shared discount may not be modified if its current start date is earlier than the current date{1}.
Description
The start date of a shared (grant) discount cannot be changed once its start date has passed.
Message
The {0} of a package child may not be directly modified.
Description
Some fields are un-modifiable on items which are children of packages
Message
A service with a ReplicateQuantity value cannot have more than {0} sub services.
Description
This error can be received when either:1) Specifying a ReplicateQuantity on a service with more than {0} sub services, or when2) Adding a sub service to a parent service that already has a ReplicateQuantity set, and the addition results in the parent having more than {0} sub services.
Action
Either remove the ReplicateQuantity value on the parent or reduce the number of sub services to {0}.
Message
The Department '{0}' and DepartmentNumber '{1}' specified for the CustomerDepartment at the one-based index {2} are the same as those of another CustomerDepartment for this customer. No two CustomerDepartments for the same customer may have the same Department and DepartmentNumber.
Description
No two CustomerDepartments for the same customer account may have the same Department and DepartmentNumber.
Message
Setting or clearing end date must be performed via an order ({0}) because the service type ({1}) is inventoried.
Description
Setting or clearing end date must be performed via an order (with a service action of the type shown) because the service type (as shown) is inventoried so direct modification of the end date is not allowed.
Action
Submit an order with the action type shown to affect the end date on this service.
Message
The service type '{0}' does not allow temporary {1} numbers.
Description
The service type shown does not allow temporary numbers for the type of number shown.
Action
Update the request to have a non-temporary value for the type of number shown, or change the product catalog configuration for the service type to allow temporary numbers.
Message
Cannot specify the same FeatureID ({0}) as another cart item ({1}).
Description
If a purchase item or return item in a request already exists in the cart or in the request, then this error will be received.
Action
Remove the duplicate item from the request.
Message
When overriding the tax jurisdiction, exactly one jurisdiction must be a non-auxiliary district jurisdiction, and any additional jurisdictions must be auxiliary district jurisdictions. The request specifies {0} non-auxiliary and {1} auxiliary district jurisdiction(s).
Description
When overriding tax jurisdictions, you have to end up with exactly 1 non-auxiliary district jurisdiciton. Any additional districy jurisdictions must be auxiliary.
Message
One or more of the following parameters must be specified: '{0}'
Description
One or more of the parameters specified in the error must be provided in the request to process successfully.
Message
{0} '{1}' cannot be {2} because its status is '{3}'{4}.
Description
The number with the type and value as shown could not be reserved because of the current status of that inventory item. The current or most recent account number, if any, for the item is also shown.
Message
Unexpected error occurred in web app {0}: '{1}'.
Description
An unexpected error occurred as shown within the web app named in the message.
Action
Contact IDI support.
Message
{0} '{1}' cannot be {2} because it is not in '{3}'{4}.
Description
The number with the type and value as shown could not have the inventory action as shown performed because that inventory item was not contained in the container shown. The current or most recent account number, if any, for the item is also shown.
Message
The following occurred in web app {0}: '{1}'.
Description
The event shown occurred in the web app shown. This is an informational message that is always logged regardless of logging level.
Message
Cannot create return item for an original cart item ID that is already being returned in another cart ({0}).
Description
Cannot create the return item because the specified original cart item ID is already being returned in another cart, as identified by the cart ID shown.
Action
Either remove the conflicting return item from the other cart or just use the other cart to do this return.
Message
Cannot return '{0}' items because only '{1}' items are left to be returned.
Description
Cannot return a quantity greater than the quantity available for return.
Message
Port-in of service type '{0}' on ServiceInformationItemID '{1}' cannot have a temporary {2} number.
Description
Port-in of the service type shown on the ServiceInformationItemID shown has a temporary number (i.e. nothing but X's) of the type shown, which is not allowed for port-ins.
Action
Update the service information item to have a non-temporary ported-in value for the type of number shown, or remove the port-in indicators, i.e. the port request or the simple port-in flag, from the item.
Message
The payment date submitted ({0}) is not valid for the specified server time tolerance.
Description
The payment date submitted as shown is not valid for the specified server time tolerance which was also submitted in the request.
Action
If payment date should not be determined by the system, then submit a payment date either without a tolerance value or with a tolerance value that makes the payment date valid for the current server time.
Message
The {0} '{1}' is either currently in use or has been used and cannot be deleted.
Description
The object that is being deleted cannot be deleted because it is currently being used by another item in or at one time was used by another item and cannot be deleted.
Action
If this item has never been used find the items that are currently referencing this item and remove the reference.
Message
Work Item cannot be auto assigned by effort because it is not assigned a group.
Description
Work Items that are to be assigned using effort must be assigned to a User Group.
Message
Work Item cannot be assigned to a member of group '{0}' because it contains no users.
Description
A user group must contain at least one user to be used for automatic assignment.
Message
A '{0}' cannot have a(n) '{1}' ({2}) that references a '{3}'.
Description
A '[Item Type]' cannot have a(n) '[Property Name]' ([Property Value]) that references a '[Item Type]'.
Action
Try request again without the property name and value reference shown.
Message
The type ({0}) for this '{1}' is in a journal item group ({2}) that '{3}' an associated object reference.
Description
The type ([Journal Item Type]) for this '[Journal Item Class]' is in a journal item group ([Journal Item Group]) that '[Requires or Disallows]' an associated object reference.
Action
Try the request again with or without the required or disallowed object reference.
Message
This operation ({0}) is not allowed because item is '{1}'.
Description
This operation ([Operation Name]) is not allowed because item is '[State or Type of Item]'.
Action
Do not attempt to perform the operation shown on an item of the type or in the state shown.
Message
Value for argument '{0}' must be exactly {1} digits long and contain only numeric characters.
Description
Specifies that the field must be a specific length and contain only numbers.
Message
Only {0} of the following parameters may be set to '{1}': {2}
Description
The number of parameters set to a particular value is restricted. Reduce the number of the specified parameters set to the value indicated.
Message
The '{0}' account '{1}' is not currently linked to a Costguard username.
Description
The account provided has not been linked to Costguard user account. Use a different account or follow the registration process to proceed.
Message
The '{0}' account '{1}' has not been confirmed.
Description
The account provided has been linked to Costguard user account but has not yet been confirmed. Use a different account or complete the registration process to proceed.
Message
CustomerID {0} has a ParentCustomerID ({1}) that is not part of the same corporate account hierarchy.
Description
Specify a ParentCustomerID that is part of a corporate account hierarchy.
Message
CustomerID {0} must either be Invoice Responsible or have an ancestor that is Invoice Responsible.
Description
Make the corporate account or one of its ancestors Invoice Responsible.
Message
{0} {1} has a '{2}' of {3}, which cannot be part of a corporate account hierarchy.
Description
Ensure that the value supplied for the parameter in question is allowed for a corporate account.
Message
{0} {1} has a '{2}' of {3}, which is different than the one already established for the corporate account hierarchy ({4}).
Description
Ensure that the parameter specified is consistent among all accounts in the corporate account.
Message
No root account could be determined for the corporate account hierarchy.
Description
Include an account that does not have a parent account or include an account that is already part of a corporate account hierarchy.
Message
CustomerID {0} does not belong to the corporate account hierarchy already established for the request ({1}).
Description
Include only accounts for one corporate account hierarchy per request.
Message
CustomerID {0} must be Billing Active in order to be Invoice Responsible.
Description
Change the customer to be Billing Active or structure the corporate accounts hierarchy such that the customer has an ancestor that is Billing Active and Invoice Responsible.
Message
An error was received from the external authorization provider when attempting to validate your account. This may be resolved by logging out of your account in the provider's system and then re-attempting to log in to CostGuard. When prompted for credentials by the external provider please ensure the account you use is the one that is linked to your CostGuard account.
Description
This may be resolved by logging out of your account in the provider's system and then re-attempting to log in to CostGuard. When prompted for credentials by the external provider please ensure the account you use is the one that is linked to your CostGuard account.
Message
At least one of IsDataUsageTaxable or IsVoiceUsageTaxable must be true.
Description
For a tax channel, at least one of data usage or voice usage must be specified as taxable.
Message
At least one of IsInboundTaxable or IsOutboundTaxable must be true.
Description
For a tax channel, at least one of inbound or outbound usage must be specified as taxable.
Message
The set of tax channel overrides for the service must contain exactly one for which IsPerChannel is false.
Description
Ensure that exactly one tax channel override item is specified with IsPerChannel as false (meaning it is the override for the per-single-line taxing). This is only the case when EnablePerSingleLineTaxing is set to true on the service.
Message
The set of tax channel overrides for the service must contain only those for which IsPerChannel is true.
Description
Ensure that all tax channel override items are specified with IsPerChannel as true (meaning it is an override for per-channel taxing). This is only the case when EnablePerSingleLineTaxing is set to false on the service.
Message
No per-channel tax channel overrides are allowed on the service.
Description
Ensure that no tax channel override items are specified with IsPerChannel as true (meaning it is an override for per-channel taxing). This is required when EnablePerChannelTaxing is set to false on the service.
Message
Workflow event {0} with SubscriptionID {1} errored with note: {2}
Description
Workflow Event returned a status of 'Errored'. The action associated with the event was not able to be completed.
Message
Error processing Workflow Action {0}. {1}
Description
An unexpected error occurred adding the notification the queue.
Message
Per-line tax configuration cannot be overridden for ServiceID {0}.
Description
Services defined in the product catalog with a tax class of 'Local' (1) or 'VOIP' (11) may have their per-line tax class configuration overridden. This configuration does not apply to a Service with any other tax class, so it cannot be overriden.
Message
Root clauses are not allowed to be re-parented.
Description
Root clasues cannot be re-parented once assigned. To effecitvely change the root clause, create a new clause and move all existing children under that new clause, then modify the existing root as necessary.
Message
Subscription clauses must contain at least one condition or clause.
Description
Clauses associated with a subscription must contain at least one condition or clause.
Message
Cannot complete task because all required extended information has not been provided.
Description
Provide a value for all required extended data linked to this task.
Message
The extended information item '{0}' must be populated prior to completing this work item instance.
Description
The extended information item indicated has been marked as required for this work item instance. This required the extended information item to be populated prior to marking this work item instance as compled.
Action
Update the extended information item to have a value the continue with marking this item as complete.
Message
Property '{0}' cannot be set on a Ticket that is a parent.
Description
Cannot set ParentJournalItemID on a Ticket that is already a parent.
Message
The {0} '{1}' is not allowed when the current {2} is '{3}'.
Description
The requested change is not allowed given the current state of the system.
Action
Choose a different value to supply for the change or wait for the system to enter a different state before requesting the change again.
Message
For Return Requests, at least one tender item must be submitted and all tender amounts must be zero.
Description
For Return Requests, at least one tender item must be submitted and all tender amounts must be zero.
Action
Set the amount to zero for all tender items in a return request cart. Also, before submitting a return request cart, be sure there is at least one tender item in the cart because this shows which tender types are intended to be used when the return request is received.
Message
An error occurred while updating WorkFlow WorkItemInstance ID {0}, associated to Ticket ID {1}.
Description
When trying to update a workiteminstance via the workflow management service either an error occured in communicating with the workflow management service or the response back from the service contained messages.
Action
Validate that the proper credentials are being used when trying to communicate with the workflow management services and verify that no errors were produced by the workflow management services when attempting to process the request.
Message
{0} ({1}) cannot be modified because it has already been submitted for posting.
Description
Payments and Adjustments cannot be removed once they have been submitted for posting. The user should offset the ledger item instead of deleting it.
Message
Customer ({0}) must be billing active to add balance account transactions.
Description
Balance account transactions cannot be added to the customer because the current account status is billing inactive. Customer account status must be billing active in order to add an account transaction.
Message
{0} must be {1} than 0{2}.
Description
Value must be greater than/less than 0. Adjust the input value so that it satisfies this rule.
Message
{0} ({1}) cannot be used because it is not currently active.
Description
Value cannot be used because the associated object is no longer active. Supply a different value for the given property.
Message
Adjustment cannot be applied because an adjustment for the same amount and type already exists on this account for the specified date.
Description
A duplicate adjustment cannot be added to the account if the adjustment type does not allow duplicates.
Action
User should either change the adjustment amount or use an adjustment type that allows duplicates.
Message
The requested changes to the workflow cannot be made while it is in a running status.
Description
A workflow instance may not be changed in such a way that the overall process order is changed. This includes requests to add or remove a work item instance or change its rank.
Action
Pause the workflow instance prior to attempting the modifications requested again.
Message
A work item cannot be removed if it originated from a workflow definition.
Description
If the work item id on a work item instance is set it may not be removed from the system.
Action
Choose a different work item to remove or force complete the requesed work item instance.
Message
{0} ({1}) cannot be reversed because a reversal has already been created.
Description
Balance transaction cannot be reversed because it has already been reversed.
Action
A new balance transaction must be created instead of reversing an existing one.
Message
{0} ({1}) cannot be modified because it represents the reversal of another {0}.
Description
Reverals cannot be modified.
Action
A new transaction must be created instead."
Message
{0} ({1}) must be less than or equal to {2} ({3}).
Description
Amount must be less than or equal to the specified amount.
Action
Correct the amount is that is less than or equal to the specified value.
Message
Cannot void a payment account transaction with a status of '{0}'.
Description
You cannot set a PaymentAccountTransaction to a status of Void unless it is previously in a status of Approved, Declined, Processing Error, Unprocessed, or Unprocessed One-time.
Action
Issue an offsetting adjustment against the payment account instead.
Message
Cannot void a payment account transaction associated with a posted adjustment or payment.
Description
A PaymentAccountTransaction cannot be voided once it has been posted via an associated Payment or Adjustment.
Action
Issue an offsetting adjustment against the payment account instead.
Message
Blocked balance account transactions cannot be reversed.
Description
Balance account transactions that have not posted cannot be reversed.
Action
Unposted balance account transactions can be deleted, instead of reversing.
Message
Corporate payment allocations cannot be reversed.
Description
Payments that represent allocations in a corporate tree cannot be reversed.
Action
Reverse the payment on the corporate parent or manually create an offsetting transaction on the child.
Message
Deposit allocations cannot be added until the deposit has been received.
Description
A deposit cannot be allocated until it has been received.
Action
Set the received date on the deposit or remove the deposit allocations until the deposit is received.
Message
Invoice credit adjustment cannot be created because one already exists for this item.
Description
A invoice credit has already been created for this item.
Action
Create additional adjustments manually if necessary.
Message
Only one payment account for the customer may be marked as recurring.
Description
Only a single payment account may be recurring
Action
Remove the recurring information from the other account and try again, or set AllowRecurringConflictRemoval to true.
Message
During validation of the model state an error was detected: {0}
Description
During validation of the model state an error was detected.
Action
Fix the model validation error and resend.
Message
Length for {0} is larger than the maximum length:{1}'.
Description
Length of [Argument Name] is larger than the maximum length [length].
Action
Change the length of [Argument Name] and resend.
Message
CorrelationID {0} An unhandled fault occurred in the named web service. This exception is caught by Exception Handling filter and logs the message defined in the web.config which should include CorrelationID.
Description
An unhandled fault occurred in the named web service. This exception is caught by WCF Shielding and logs the message defined in the web.config which should include CorrelationID.
Message
{0} ({1}) must be greater than or equal to {2} ({3}).
Description
[Field1] ([value]) must be greater than or equal to [Field2] ([Field2 value]).
Action
Change the value of [Field1] so that it is greater than the value of [Field2].
Message
Unable to verify the PIN because the maximum number of attempts allowed has been exceeded for PIN verification.
Description
PIN verification can no longer be completed on this PIN because the maximum number of retries has been exceeded.
Action
Send a new PIN to the account.
Message
Unable to find a unique device. Found {0} using serial number{1} ({2}) respectively.
Description
More than one device was found using the specified criteria.
Action
Please specify more detailed criteria.
Message
An error occurred while saving PaymentProviderLogs.
Description
Payment provider log updates were not successful.
Action
Review request for possible issues, including ensuring any specified extended information keys qualify as valid XML tags. Contact Support if solution cannot be determined.
Message
Error processing Data Lookup: {0}
Description
Unexpected error encountered processing Data Lookup.
Action
Review input template string to ensure that it is formatted correctly, and that referenced columns exist in the target entity.
Message
Circular reference in template for token {0} detected.
Description
Circular reference to elements in a template have been detected.
Action
Rework the template(s) so that they do not contain a circular reference.
Message
Referenced extended data item {0} could not be resolved.
Description
A referenced extended data item could not be resolved.
Action
Ensure that the referenced extended data item is available for refrence, or change the reference.
Message
Template could not be parsed.
Description
Template string could not be parsed by the system.
Action
Correct any formatting errors in the template string.
Message
Service action type '{0}' is not valid for Sales Requests.
Description
Only a subset of service action types are valid within sales request carts.
Action
Only use compatible service action types within sales request carts.
Message
Loaner and rental items are not valid within Sales Requests (SKU: {0}).
Description
Catalog items which are loaners or rentals may not be included in Sales Requests.
Action
Only use catalog items which are not loaners or rentals in Sales Requests.
Message
A Sales Request containing one or more items requiring fulfillment must also contain a ShippingInformationItem and exactly one shipping and handling product, which is not allowed when no items require fulfillment. This cart contains {0} item(s) requiring fulfillment, {1} ShippingInformationItem(s), and {2} shipping and handling product(s).
Description
Sales requests containing any items requiring fulfillment require exactly 1 shipping and handling product and a shipping contact, Sales requests not containing any items requiring fulfillment may not contain any shipping and handling products.
Action
Adjust the contents of the cart to contain the correct number of shipping and handling products, ShippingInformationItems, and items requiring fulfillment.
Message
ReturnRequest and SalesRequest elements may not both be populated for the same cart.
Description
A cart cannot be both a Sales Request and a Return Request.
Action
Only populate the SalesRequest element or the ReturnRequest element, not both.
Message
Product family '{0}' child catalog item '{1}' SKU '{2}' on service '{3}' for the date range '{4}' to '{5}' does not have an active parent product from that family on the account{6}.
Description
At all times during the earliest open bill period for an account, at least one parent product is required to be active at the same time as any child product that is active for a particular product family.
Action
Adjust which products are in the cart and/or their start/end dates to satisfy this product family rule.
Message
Product family '{0}' child catalog item '{1}' SKU '{2}' on service '{3}' for the date range '{4}' to '{5}' causes the maximum number of children ({6}) per parent ({7}) to be exceeded on the account{8}.
Description
At all times during the earliest open bill period for an account, no more than the configured maximum number of children per parent for a particular product family can be active at the same time.
Action
Adjust which products are in the cart and/or their start/end dates to satisfy this product family rule.
Message
{0} cannot be created because it already exists.
Description
Object cannot be created because it already exists.
Action
Attmept to modify the object if possible, or delete and recreate.
Message
An unhandled exception occurred within the Communications worker.
Description
An unhandled exception was encountered while attempting to process a Communications message. The action attempted by the worker will be re-queued and attempted again.
Message
A request rate limit enforced by {0} has been exceeded.
Description
A request was made that exceeds a rate limit enforced by a third-party vendor or other system. The request may be tried again.
Message
A {0} {1} error communicating with {2} was encountered: {3}
Description
A request was made to a third-party vendor or other system that encountered an unexpected error.
Message
The number of {0} must be greater than or equal to {1}.
Description
The number of items must be greater or eqaul to the number indicated.
Action
Add items until the total number of items is greater than or equal to the number indicated.
Message
The number of {0} must be less than or equal to {1}.
Description
The number of items must be less than or equal to the number indicated.
Action
Remove items until the total number of items is less than or equal to the number indicated.
Message
The {0} may not contain any of the following values '{1}'.
Description
The value provided contains characters or values which are not allowed.
Action
Remove the invalid character or values and retry the request.
Message
No valid email vendor configuration could be found.
Description
No valid email vendor configuration could be found. This must be configured through the Communications application before attempting to send emails.
Message
Inbound webhook cannot be configured because the associated domain has not been whitelabeled.
Description
Only whitelabeled domains can be used to receive inbound email.
Action
Validate the domain to whitelabel it, then attempt to create the inbound webhook.
Message
The {0} must be in the following format '{1}'.
Description
The field is required to be in the format indicated.
Action
Updated the parameter to be in the correct format and resubmit the request.
Message
An action of '{0}' can only be performed on port requests of type '{1}' with a status of '{2}' but port request '{3}' is of type '{4}' with a status of '{5}'.
Description
A port Request can only be initiated when open and port-in
Message
Only 'Open' or 'Pending' Port-Ins with a Port Activity Type other than 'Port In Cancel Submitted' can be updated but port request {0} is of type '{1}' with a status of '{2}' and last activity type '{3}'.
Description
Only Open or Pending Port-Ins with a Port Activity Type other than Port In Cancel Submitted can be updated
Message
An unhandled exception occurred within the Communications Webhook.
Description
An unhandled exception was thrown by the Communications Webhook. Check that the Webhook is functioning properly.
Message
The value of '{0}' must be greater than {1}.
Description
A value greater than the value indicated is required for this field.
Action
Adjust the value of the specified field so that it is greater than the value indicated in the message.
Message
The value of '{0}' cannot be greater than {1}.
Description
A value greater than the value indicated is not allowed for this field.
Action
Adjust the value of the specified field so that it is less than the value indicated in the message.
Message
The value of '{0}' cannot be less than {1}.
Description
A value less than the value indicated is not allowed for this field.
Action
Adjust the value of the specified field so that it is greater than or equal to the value indicated in the message.
Message
Retail installment plans can only be assigned to billable customers.
Description
Retail installment plans are not allowed in anonymous carts.
Action
Associate a billable customer with this cart, or remove the retail installment plan.
Message
The Installment Plan Profile for Retail Product '{0}' does not have a rule defined for the customer's Account Type and Credit Class.
Description
No applicable retail installment plan profile rule could be found for the customer associated with the cart.
Action
Review the retail installment plan profile rule configuration for this item, or remove the cart item from the cart.
Message
The amount to be paid in installments for a retail installment plan product cannot be less than zero.
Description
A retail installment plan cannot be assigned to an item having a total charge less than zero after the down payment and price adjustments are applied.
Action
Reduce the down payment or price adjustment amount, or remove the retail installment plan from the item.
Message
The customer's Account Type and Credit Class combination does not allow retail installment plans for Retail Product '{0}'.
Description
The retail installment plan profile for this item does not allow a retail installment plan for this customer as configured.
Action
Review the retail installment plan profile rule configuration for this item, or remove the retail installment plan from this item.
Message
Credit class '{0}' does not allow retail installment plans.
Description
The credit class assigned to the customer associated with this cart is configured to not allow retail installment plans.
Action
Remove the retail installment plan from the item, or specify an override user on the retail installment plan.
Message
Retail Product '{0}' requires a retail installment plan, but none is specified.
Description
A retail installment plan is required for this item.
Action
Add a retail installment plan to this item.
Message
There is no Installment Plan Profile for Retail Product '{0}'.
Description
Retail installment plans are not allowed for this item because no no profile has been configured for it.
Action
Remove the retail installment plan from this item.
Message
Message cannot be {0} because the current status is '{1}'.
Description
Message cannot be changed because the current status does not allow the change.
Message
Subject and body of the current template version must be populated to toggle template to available.
Description
Templates where the current version does not contain a subject or body cannot be toggled to available.
Action
Set the subject and body properties on the current template version before toggling the template to available.
Message
An error occurred when applying the patch: {0}
Description
An unexpected error occured when applying the patch operation. Validation of the patch succeeded, but something went wrong (e.g. attempting to replace the second element of a collection that only has one element).
Message
Communications Audit Log: {0}
Description
Informational message for Communications audit logging purposes; no action required.
Message
A workflow version must not contain any cycles among step transitions in order to perform a check in action.
Description
A cycle has been detected among the step transitions. Ensure the step transitions are acyclic before checking in the Workflow Version.
Message
WorkflowID '{0}' cannot be added as a subworkflow because it does not have a promoted version.
Description
Workflows included as a subworkflow must have a promoted version.
Action
Select a workflow that has a promoted version, or promote a version for the given workflow so that it can be used.
Message
Payment transaction response value cannot be set to '{0}'. (Current value '{1}', partitionKey '{2}', id '{3}')
Description
The payment transaction response field already has a value so it cannot be overwritten.
Message
Synchronous subworkflows cannot be placed On Hold.
Description
Subworkflows cannot be placed on hold if they are configured with AutoComplete = false.
Action
Place the root workflow on hold if you wish to stop the process from continuing.
Message
The RequestedStepStatusID '{0}' is not allowed for a {1} when the current StepStatusID is '{2}' the current WorkflowStatusID is '{3}'.
Description
The RequestedStepStatusID is only valid if it matches a record in the AllowedStepStatusTransition for the corresponding StepTypeID where the current StepStatusID equals the FromStepStatusID and the current WorkflowStatusID of the parent WorkflowInstance equals the WorkflowStatusID.
Action
Use a different RequestedStepStatusID.
Message
All subworkflow steps must have a workflow definition configured in order to perform a check in action.
Description
All subworkflow steps must have a workflow definition assigned.
Action
Set a subworkflow on each subworkflow step in the workflow.
Message
Reevaluate subworkflow step can only be set when the workflow is On Hold
Description
Can only request that a subworkflow step is reevaluated when the parent workflow is On Hold.
Action
Set the parent workflow on hold, then request the step to be reevaluated.
Message
A message cannot be generated from a template not marked as available.
Description
Unavailable templates cannot be used to generate new messages.
Action
The user should pick a different template or configure the desired template as available before using it.
Message
Message ({0}) cannot be sent, total size of message and all attachments must be less than {1}.
Description
Total size of a message and all attachments must be less than specified size.ACTIONS:Remove large attachments, or trim the size of the message so that it can be sent.
Message
Send Email action failed to complete after {0} retries. The last error was: {1}.
Description
Send Email action failed to complete successfully.
Action
Double check SMTP configuration for the action, then try again.
Message
"The following occurred in web service ''{0}'': {1}"
Description
Informational message only
Message
An error occurred when updating PaymentAccountID: {0}
Description
an error occured when updating the payment account in the gateway.
Message
Error scheduling recurring subscriptionId {0}. Subscription will be skipped.
Description
Recurring subscription could not be created.
Action
Fix parameters of scheduled subscription (trigger) to allow it to be scheduled.
Message
Recurring event {0} failed to fire for SubscriptionID {1}.
Description
A recurring event could not be fired by the Workflow system.
Message
Service number '{0}' is not valid as it is the same as an active Favorite Number on the service.
Description
The service number cannot be changed to the number specified because it is an active Favorite Number.
Action
Choose a different service number or end date the Favorite Number.
Message
Billing items cannot be added to customers with an account status of '{0}'.
Description
A billing item cannot be added to a customer with the account status shown because it is has its ''AllowAddFeatures'' property set to false.
Action
Use a different customer or change the account status of the current customer.
Message
Configuration '{0}' is either not configured or invalid.
Description
The configuration is either not configured, or it is configured incorrectly. Please review the configuration and reconfigure it as needed.
Message
Workflow reminder date ('{0}') must be in the future.
Description
Dates for Workflow reminders must be in the future
Action
Change the date of the reminder so that it is in the future.
Message
Only one Workflow reminder of type '{0}' can be assigned to {1}.
Description
Only a single workflow reminder of this type can be assigned at a time.
Action
Remove the existing reminder before attempting to add a new one.
Message
{0} reminder can only be set when the Workflow status '{1}' is being requested.
Description
This type of reminder can only be set when the a Workflow status change is being requested.
Action
The reminder should be supplied when requesting the workflow transition to a new status.
Message
OData exception occurred while processing the query: {0}
Description
This message indicates that when the system was trying to proccess the Odata query it ran into an error.
Message
{0} reminder cannot be set when the {1} is in a status of {2}.
Description
This type of reminder can only be set when the target is in a particular status.
Action
Change the status of the target item and retry adding the reminder.
Message
Add Wait Time action requires that parameters for interval or an end time are provided.
Description
Add Wait Time action requires at least a duration and interval type, or an end date to be provided.
Action
Update action parameters to include the required parameters.
Message
Bill cycle change cannot be performed on a child within a corporate account.
Description
Perform the billing cycle change on the corporate root
Message
Pending bill cycle change cannot be deleted because Customer ID {0} does not have a pending bill cycle change.
Description
Message
Bill cycle change cannot be performed because Customer ID {0} is not billing active
Description
A customer must be billing active to perform a bill cycle change.
Action
Change the account status of the customer to one that is Billing Active.
Message
Bill cycle change cannot be performed because Customer ID {0} does not have a current bill period.
Description
Unable to find a bill period for the customer.
Action
Setup an open bill period for the customer's current bill cycle.
Message
Bill period {0} is not valid for Customer ID {1}.
Description
The bill period the customer is changing to is not a recommended bill period and therefore not allowed.
Action
Select a recommended bill period to move the customer to.
Message
Bill cycle change cannot be performed because Customer ID {0} has a pending bill cycle change.
Description
A customer can have only one pending bill cycle change.
Action
Delete the current pending bill cycle change for the customer or wait until the next bill period before changing the customer's bill cycle.
Message
Bill cycle change cannot be performed because Customer ID {0} has a bill cycle change that has not yet invoiced.
Description
A bill cycle change for a customer cannot be performed if one has already been performed but not yet invoiced.
Action
Wait until the next bill period before changing the customer's bill cycle.
Message
Customer ID {0} cannot be set to a billing active account status because it is not invoice responsible and does not have a billing active ancestor that is invoice responsible.
Description
Message
Customer ID {0} cannot be set to a billing inactive account status because it is has billing active descendants that are not invoice responsible.
Description
Message
Pending bill cycle change cannot be deleted because multiple pending bill cycle changes exist for Customer ID {0}.
Description
There are multiple pending bill cycle change records for this customer.
Message
Pending bill cycle change cannot be deleted for Customer ID {0} because it will cause one or more child accounts to be in a different bill cycle than the root account
Description
deleting bill cycle change will put the corporate structure in a bad state.
Message
ServiceInformationItem {0} is read-only and cannot be modified.
Description
ServiceInformationItems may not be modified once they have been marked as read-only.
Action
Do not attempt to perform modifications on read-only ServiceInformationItems.
Message
Customer ID {0} cannot be set to non-invoice responsible because it is billing active and does not have an invoice responsible ancestor that is billing active.
Description
make an ancestor invoice responsible and billing active.
Message
When adding a tax allocation either TaxJurisdictionID or TaxCountryID must be specified.
Description
Tax allocation may not be created without specifying either TaxJursidictionID or TaxCountryID.
Action
Specify either TaxJurisdictionID or TaxCOuntryID when creating a tax allocation.
Message
This operation ({0}) is not allowed because the cart is {1}.
Description
Allowed operations are dependant upon the current state of the cart.
Action
Do not attempt to perform this operation on this cart in its current state.
Message
Customer ID {0} cannot be set to a billing inactive account status because the customer has a pending bill cycle change.
Description
customer is changing their billing status to billing inactive. either cancel the billing cycle change or wait for it to complete
Message
One or more attachments for this message could not be saved.
Description
At least one attachment could not be saved on an incoming email. This may be due to errors in the message transfer process.
Action
Ask the sender of the message to re-send the attachment on a different message.
Message
Customer is already in collections.
Description
The requested operation could not take place because the customer is already in collections.
Action
Ensure the customer is removed from collections and re-try the operation.
Message
Customer ID {0} cannot be set to collection exempt because the customer is currently in collections.
Description
Message
Customer cannot be placed in collections because the customer is exempt from being placed in collections.
Description
The specified customer is exempt from being placed into collections.
Action
Ensure the customer is NOT exempt from being placed in collections.
Message
Cannot change CollectionStatusID if the customer has been referred to a collections agency.
Description
If a customer has already been referred to a collections agency, its collection status cannot be changed.
Action
In order to change the collections status for the customer, clear the assigned collections agency.
Message
Product catalog definition for feature ID {0} is not configured to be paid in installments
Description
configure in product catalog
Message
Originating E-Pay Transaction must be of type 'Debit' with a status of 'Approved' in order to issue a credit against it.
Description
Message
The customer's collection information must have an assigned user in order to create a payment plan.
Description
Message
Value for parameter '{0}' is required but was supplied. A smart data lookup or replacement may have yielded a null or empty result.
Description
A value for a workflow action was required but not supplied.
Action
Ensure that the parameter has a value associated with it. Double check that a smart data lookup or replacement will return a non-null or empty result.
Message
A dispute cannot be created for this item because it has either an open dispute, or a closed dispute that has been adjusted.
Description
A dispute cannot be created for an item (either a feature or usage charge) if the item currently has an open dispute. Additionally, a dispute cannot be created if the item has an existing, closed dispute that has been adjusted (and not reversed).
Action
Close any open disputes, and verify that the item has not already been disputed and adjusted.
Message
Messaging exception encountered by application '{0}'
Description
A messaging exception was encountered by the noted application. Inner exception will contain additional information.
Message
The dispute adjustment type must be a charge adjustment if and only if the dispute amount is negative.
Description
Message
A dispute reversal fee cannot be created unless the dispute has been adjusted, reversed, and does not have an existing reversal fee.
Description
Message
A dispute reversal cannot be created unless the dispute has been adjusted.
Description
Message
WorkerManager {0} failed to process message for entity {1}.
Description
WorkerManager messaging retry failed to process a message.
Message
Invoice credit adjustment cannot be created because this item is not eligible to be credited.
Description
Invoice item is disputed or the item is a usage recrod and is associated to an open disptute or a closed dispute that has been adjusted and not reveresed
Message
Subworkflow generation limit({0}) has been exceed. Additional subworkflows can not be created.
Description
The number of subworkflow generations that can be created has exceeded the allowed limit.
Action
Create workflow definitions with less nesting of subworkflows.
Message
Communications Message ID {0} could not be sent because it does not contain a body.
Description
Message contains no body therefore it cannot be sent.
Action
Check that message has not been deleted.
Message
SplitMethodGrouping '{0}' does not allow for user defined groups to be defined.
Description
This split method grouping does not allow for user defined groups to be defined.
Action
Remove any user defined groupings from the splitter step.
Message
All splitter steps must have a splitter step grouping configured in order to perform a check in action.
Description
In order to check in a workflow all splitter steps must have a splitter step grouping associated to it.
Action
Update all splitter steps within the workflow to have a splitter step grouping and retry the check in action.
Message
Only one price packages with tax by component set to true can have children with allocation values.
Description
Only children of one price packages that are marked as tax by component can have charge allocation values.
Action
Ensure the package selected is a one price package with tax by component set to true.
Message
This operation ({0}) is not allowed because the cart has already been submitted for processing and has not been paused.
Description
The cart has been submitted for processing and cannot be modified unless it is Paused.
Action
Try to pause the order before processing begins before attempting to modify a submitted cart.
Message
This operation ({0}) is not allowed because billing order processing has begun.
Description
The operation shown is not allowed because billing order processing has begun on the cart.
Message
Cannot resume order because checkout is required.
Description
Cannot resume the order because another checkout is required.
Action
After making modifications to a paused order, Checkout must be performed again before the order can be resumed for processing.
Message
The service that service {0} is being exchanged with is missing from the order. Service {1} must appear in the order as a Swap Equipment or Disconnect.
Description
When swapping equipment between services, the service receiving equipment and the service from which the equipment is being taken must both appear in the order. The service donating the equipment should appear in the order as a Swap Equipment or Disconnect line item.
Action
Add the service from which the equipment is being taken to the order as a Swap Equipment or Disconnect line item.
Message
When creating a new {0}, its parent cannot be a location of type {1}.
Description
When creating a location of the first type as shown, the parent cannot be of the second type as shown.
Action
Specify a parent location of a type that is valid for the type of location that is being created.
Message
An unhandled exception occurred within the Bulk Data worker.
Description
An unhandled exception was encountered while attempting to process a Bulk Data message. The action attempted by the worker will be re-queued and attempted again.
Message
An unhandled exception occurred within the Syniverse Porting worker.
Description
An unhandled exception was encountered while attempting to process a Syniverse Porting message. The action attempted by the worker will be re-queued and attempted again.
Message
Bulk Data system was unable to queue a message with the Distributed Framework.
Description
Bulk Data component attempted to queue a message with the distributed framework, but failed.
Action
Infrastructure team should examine the distributed framework to make sure that systems are available.
Message
Syniverse Porting system was unable to queue a message with the Distributed Framework.
Description
Syniverse Porting component attempted to queue a message with the distributed framework, but failed.
Action
Infrastructure team should examine the distributed framework to make sure that systems are available.
Message
Bulk Data system was unable to find file format: ''{0}''.
Description
Bulk Data worker failed to find the specified file format.
Action
The data installer should be run to install the desired file format.
Message
Syniverse Porting Worker received the following logging message from the {0} service: {1}
Description
Syniverse Porting component sent a request that failed web service validation.
Action
Review the message received from Syniverse.
Message
Syniverse Porting Worker received an unexpected message from the SMG system and was unable to correlate it to an existing port request: {0}
Message
File ({0}) is not in a recognized file format.
Description
Bulk Data import file is not in a recognized format.
Action
Double check the file format to make sure that it is implemented correctly.
Message
File ({0}) in 'Errored' status because an unexpected error was encountered while processing the file: {1}
Description
Bulk Data import file encoutered an unexpected error while being processed.
Action
Check which, if any, records were processed successfully, and then retry importing the file.
Message
File ({0}) in 'Errored' status because one or more records failed to process.
Description
Bulk Data import file encountered one or more errors while being processed.
Message
Bulk Data import processor threw an unhandled exception: {0}
Description
Bulk Data import processor encountered an unexpected error.
Action
Correct the invalid records and resubmit the errored records for processing.
Message
File ({0}) in 'Errored' status because the file contains the same name as a previously imported file. This file format does not support duplicate file names.
Description
File name was previously imported and this file format does not support duplicate file names.
Action
Change file name and then retry importing the file.
Message
The value for field {0} is not valid for the data type of the field ({1}).
Description
The value supplied for a field could not be converted to the target data type.
Action
Correct the field value to a valid value for the field's data type.
Message
Changing the market of a corporate account member is not supported by this import.
Description
Changing the market of a corporate account member is not supported by this import.
Message
The device is associated with an active service '{Service Number}' and cannot be disassociated.
Description
Active service cannot be disassociated from their device by default.
Action
Use a different device or override the default behavior by setting AllowOnActiveServices to true.
Message
Field '{Field Name}' may not be modified on system-defined {Item Type}.
Description
Some fields may not be modifiable on system-defined items.
Action
Do not attempt to modify this field on this item.
Message
This tender type is required to have an associated payment type because it is configured to be allowed on a bill payment. Its payment type cannot be removed.
Description
Tender types configured to be allowed on a bill payment must have a payment type associated with them.
Action
Do not attempt to remove the payment type from this tender type.
Message
Service address search found {number} results. Supply values for more service address fields to allow a unique result to be found.
Description
A unique service address could not be found using the values supplied.
Action
Try again with either no values or supply values for more service address fields (such as ServiceAddressID) because their combination must be unique.
Message
{0} action returned an unexpected error: ({1}) {2}.
Description
An unexpected error occurred while processing the action.
Action:
Update action parameters, if needed, and retry the action.
Message
{0} action encountered a time-out while processing the request.
Description
The action encountered a time-out while processing the request.
Action:
Retry the action.
Message
An invalid URI was provided to the {0} Action.
Description
An invalid URI was provided to the Action.
Action:
Update the action parameters and retry the action.
Message
Bulk Data post-processor encountered an unexpected error: {0}
Description
An unexpected error was encountered in the Bulk Data post-processor.
Message
The device status must be marked as assignable in order to associate it to a device that is reserved for retail.
Description
The device status must be marked as assignable in order to associate it to a device that is reserved for retail.
Message
BTA tenders with a status of 'Captured' or 'Complete' cannot be modified.
Description
BTA tenders with a status of 'Captured' or 'Complete' cannot be modified.
Message
ServiceNumber and ServiceTypeSKU must both be provided to uniquely identify a service when ServiceID is not specified.
Description
ServiceNumber and ServiceTypeSKU must both be provided to uniquely identify a service when ServiceID is not specified.
Message
No active service was found for the provided ServiceNumber and ServiceTypeSKU.
Description
No active service was found for the provided ServiceNumber and ServiceTypeSKU.
Message
This operation cannot be completed because there is an existing Syniverse Porting Configuration.
Description
This operation cannot be completed because there is an existing Syniverse Porting Configuration.
Action:
Remove the current Syniverse Porting Configuration before attempting this operation.
Message
This operation cannot be completed because there is no existing Syniverse Porting Configuration.
Description
This operation cannot be completed because there is no existing Syniverse Porting Configuration.
Action:
Add a Syniverse Porting Configuration before attempting this operation.
Message
An invalid MQ Client Configuration is preventing the Syniverse Porting Worker from connecting to the SMG.
Description
An invalid MQ Client Configuration is preventing the Syniverse Porting Worker from connecting to the SMG.
Message
An unhandled exception occurred within the Provisioning worker.
Description
An unhandled exception was encountered while attempting to process a Provisioning message. The action attempted by the worker will be re-queued and attempted again.
Message
Provisioning system was unable to queue a message with the Distributed Framework.
Description
Provisioning component attempted to queue a message with the distributed framework, but failed.
Message
[Item Type] [Item ID] is read-only and cannot be modified.
Description
Items may not be modified once they have been marked as read-only.
Action:
Do not attempt to perform modifications on read-only items.
Message
The Provisioning Request Batch was unable to complete due to incomplete Provisioning Requests. Please try again.
Description
The Provisioning Request Batch was unable to complete due to incomplete Provisioning Requests.
Action:
Ensure all provisioning requests have completed before trying again.
Message
Account-level items are read-only and cannot be modified.
Description
Items may not be modified once they have been marked as read-only.
Action:
Do not attempt to perform modifications on read-only items.
Message
Billing Cycle {0} is configured to be excluded from recurring transaction processing.
Description
This action is not applicable for Billing Cycles configured to exclude recurring transactions.
Message
Billing Cycle Detail {0} recurring transaction processing is already complete.
Description
This action is not applicable for Billing Cycle Details that have a recurring transaction status of complete.
Message
Bill Period {0} is not billed and approved.
Description
This action is not applicable for Bill Periods that are not billed and approved.
Message
Primary Customer Contact {0} cannot be deleted.
Description
This action is not applicable for Primary Customer Contacts.
Message
Primary Billing Contact {0} cannot be deleted.
Description
This action is not applicable for Primary Billing Contacts.
Message
Contact {0} is in use by {1} and cannot be deleted.
Description
Contacts cannot be deleted if they are currently in use.
Message
The start date on installment plan feature ID [Feature ID] cannot be changed because it is associated with a retail installment plan.
Description
Cannot change the start date on an installment plan feature if it is associated with a retail installment plan.
Action:
Do not attempt to modify the start date on an installment plan feature associated with a retail installment plan.
Message
Tax Loader failed to load {0}.
Description
Tax Loader failed to load a setting or pack.
Action:
Validate that all tax settings are installed.
Message
Tax Engine encountered an unexpected error: {0}
Description
An unexpected error was encountered in the Tax Engine.
Message
Provisioning Action threw an unhandled exception: {0}
Description
Provisioning Action encountered an unexpected error.
Action:
Correct the error and resubmit the errored request for processing.
Message
Feature (SKU='{0}') specifies Private Line Tax Allocations but does not have a matching product with a Private Line tax class.
Description
A feature specifying private line tax allocations needs to have a SKU of a product that has a private line tax class.
Action:
Update the feature to use a different SKU or update the tax class of that product.
Message
Total allocation amount of Private Line Tax Allocations, for feature SKU='{0}', does not equal 1.00.
Description
The allocations of the private line tax allocations do not total 1.00.
Action:
Update the allocation amounts of the feature's private line tax allocations to equal 1.00.
Message
The purchase item (CatalogID = '{0}' and ParentPurchaseItemID = '{1}') is either duplicated or refers to a path that is not valid according to the product catalog.
Description
The combination of ids is not valid or is specified multiple times within the request.
Action:
Remove the duplicate item or double check the path information is valid.
Message
Due to configuration, this operation needs to be verified before enrolling.
Description
Due to configuration, this operation needs to be verified before enrolling.
Action:
Ensure the protection plan has been verified.
Message
{0} '{1}' has been {2} for more than {3} days and cannot be {4}.
Description
The customer or service identified has been in the state shown for more than the specified number of days, so it cannot have the specified action (for example, reconnect) performed on it.
NOTE Instead of the logged message which is shown above, this logging number will be returned in a webservice response with the message that was custom configured for this condition, if one exists.
Action:
Ensure the customer or service has not been disconnected beyond the configured threshold.
Message
This request cannot be completed because there is already a Create Recurring E-Pay Transactions operation in progress for the bill period.
Description
There is already a Create Recurring E-Pay Transaction in progress for the bill period.
Action:
Either wait for the current operation to complete or provide the LockGuid associated to the current operation.
Message
An unhandled exception occurred within the Rate Bill Request Processor.
Description
An unhandled exception was encountered while attempting to process a Rate Bill Request Processor message. The action attempted by the worker will be re-queued and attempted again.
Action:
Try resubmitting a message with valid request information.
Message
Unable to process request. Either RequestID {0} or RequestDetailID {1} was not found.
Description
Unable to process request. Try resubmitting a message with valid request information.
Action:
Try resubmitting a message with valid request information.
Message
Rate Bill Request Processor failed to process message after {0} tries.
Description
Rate Bill Request Processor attempted to process a message multiple times and failed.
Action:
Try resubmitting a message with valid request information.
Message
Cannot process ServiceInformationItem with ID {0} because ParentServiceInformationItem with ID {1} has not been processed yet.
Description
Billing System Update Processor cannot process the ServiceInformationItem shown because its parent ServiceInformationItem shown has not yet been processed.
Action:
Check the workflow for the parent service item BSU to see if it needs to be fixed and restarted because it needs to be able to process either before or at the same time as the BSU workflows of its subservices.
Message
Cannot set reservedForRetail to true because device is assigned to active services
Description
reservedForRetail can only be set when the service is not bound or is bound and not assigned to active service. Either disconnect the active services associated with this device or resubmit the request without reservedForRetail set.
Message
The following ProvisioningInformationItemIDs appear in the request more than once: {0}.
Description
The supplied ProvisioningInformationItemIDs appear in the request more than once.
Action:
Remove duplicate entries and try again.
Message
The following ProvisioningInformationItemIDs do not exist or were not found in the order: {0}.
Description
The supplied ProvisioningInformationItemIDs do not exist or were not found in the order.
Action:
Remove invalid entries and try again.
Message
E-Rate discount amount is not valid. It exceeds the remaining amount: {0}.
Description
E-Rate discount amount is not valid as it exceeds remaining amount.
Action:
Correct the E-Rate amount.
Message
E-Rate discount amount is not valid. The discount amount exceeds the percentage of eligible charges that are discountable: {0}.
Description
E-Rate discount amount is not valid as it exceeds the percentage of eligible charges that are discountable.
Action:
Correct the E-Rate amount.
Message
The Service does not exist for the specified customer
Description
The Service does not exist for the specified customer
Action:
Correct the ServiceID.
Message
The Invoice Number does not exist for the specified customer.
Description
The Invoice Number does not exist for the specified customer.
Action:
Correct the InvoiceNumber.
Message
A critical payment error has occurred in operation: {0}. Please contact payment provider {1}. Message: {2}
Description
The attempt to modify a payment account transaction after a successful authorization and charge has failed. When the system attempted to void the transaction the void has also failed or been declined.
Action
The system is in a state where the customer's payment account has been charged at the payment provider, but the system has not been updated to reflect the charge. Contact the payment provider to void the charge.